Field Service Engineer

Field Service Engineer - Essex
Fed up with 60+ hour weeks, hotel dinners, and missing family time? This Field Service Engineer role offers true work-life balance – and it doesn't compromise on pay.
Join a global precision machinery manufacturer that values the quality of service over the number of jobs completed.
As a CNC Service Engineer, you'll cover a regional patch within the UK (Essex) – no nationwide scrambling, no constant weeks away from home. You'll be the face of the business, servicing, repairing, and installing a high-end range of machinery. There's no pressure for volume callouts – just quality technical work, backed by optional travel to Europe and training opportunities in Japan. If you're tired of being overworked and undervalued, this is your chance to change that.
Job Responsibilities

• Install precision machinery including electrical, electronic, and mechanical components to manufacturer specifications
• Diagnose faults and carry out on-site repair work for CNC and metal-cutting machinery
• Order replacement parts and complete repairs in line with technical documentation
• Liaise with the Service Manager on job progress and flag any major customer or technical issues
• Train customers on general machine maintenance to reduce avoidable callouts
• Maintain detailed records and documentation for each machine install or service
• Attend training on new machinery launches to ensure up-to-date product knowledge
• Work independently and manage your own service schedule
• Occasionally travel into Europe if desired (optional – not mandatory)

Skills and Experience

• Previous experience as a Field Service Engineer working on high-precision machinery
• Background in CNC lathes, metal-cutting, or similar equipment essential
• Strong mechanical and electrical fault-finding skills
• Confident with PLC systems and ladder logic
• Able to read and interpret schematics, technical drawings, and manuals
• Proven ability to manage your own time and workload on the road

Pay and Benefits

• Salary up to £35,000
• OTE £50,000+ with bonuses
• Monday to Friday – circa 40 hours per week
• Company car (BMW 330e or similar)
• Annual company performance bonus
• Monthly bonus paid per machine sold
• Up to 6% matched pension contribution
• 22 days holiday plus bank holidays

This Field Service Engineer role is a genuine opportunity to step away from the burnout of traditional field service work. With structured hours, extensive training & support, and strong bonus potential, it's a move worth making.