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ServiceNow Architect

Syntax Consultancy LtdLondon🇬🇧United KingdomPosted 29 Apr 2026

Why This Role Stands Out

This hybrid ServiceNow Architect role offers an exciting opportunity to design and implement end-to-end solutions within the ServiceNow TSM module, leveraging your deep Telecoms domain experience. You will thrive here if you are adept at translating business needs into technical blueprints and driving complex integrations, all while enjoying the flexibility of a hybrid work model. Join a reputable consultancy and make a significant impact on a key client project.

Quick Overview

Work Type
Hybrid
Schedule
Temporary/Casual
Level
Mid Senior

Job Description

ServiceNow Architect
London (Hybrid)
3 Month Contract
£(Apply online only)/day (Outside IR35)

ServiceNow Architect needed for a 3 Month Contract based in London (Hybrid). Start ASAP in July 2026.

Hybrid Working - 3 days/week remote (WFH), and 2 days/week working from the office in London.

Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project:

  • Leading ServiceNow architecture design + implementation of ServiceNow modules including: ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications.
  • Strong ServiceNow ITSM, plus 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps).
  • Proven expertise in ServiceNow integrations -eg- REST, SOAP, APIs, MID Servers.
  • Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model.
  • Experience designing and implementing CMDB and Discovery.
  • Acting as the technical authority on ServiceNow architecture, design + best practices.
  • Defining + driving overall platform strategy, roadmap, and governance.
  • Ensuring platform scalability, security, performance, and integrations with other enterprise systems.
  • Providing technical leadership in solution design workshops, architecture reviews, and governance boards.
  • Working closely with key stakeholders, business analysts, and development teams to align solutions with business objectives.
  • ServiceNow qualifications preferred: CSA, CIS, CAD, CTA.

Skills

SOAP
CAD
JavaScript
REST
ServiceNow

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