Technical Product Operations Specialist

Job Title: Project Coordinator IV (Technical Product Operations Specialist)

Location: Remote, US

Duration: Contract - 4 months

Pay Range: $49/hr - $54.83/hr (W2)

Job ID: 407521

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Technical Product Operations Specialist to join our dynamic team. The ideal candidate will have strong experience in technical product operations, SQL-driven analytics, AI-assisted workflows, and dashboarding and a proven ability to drive program execution, improve product quality, and deliver data-informed, automated solutions.

Responsibilities:

• Support program execution strategy across multiple products and platforms, including initiating 0-to-1 efforts, accelerating delivery, and improving outcomes through programmatic and technical solutions.


• Write and optimize advanced SQL queries, including CTEs and window functions, to collect, transform, and analyze product data, surfacing trends and insights for decision making.


• Build and maintain dashboards, reports, and visualizations in tools such as Unidash and Google Sheets to enable real-time visibility and communication with stakeholders.


• Leverage AI agents and internal tooling to accelerate analysis, automate repetitive tasks, and prototype technical solutions.


• Identify program risks proactively, develop data-backed mitigation plans, and communicate rationale and updates across cross-functional teams.


• Perform program management duties to anticipate roadblocks through data analysis, strengthen cross-functional relationships, and execute with technical rigor.

Required Skills & Qualifications:

• 8+ years of experience in consulting, strategy, operations, or program management with focus on technical product operations.


• Proficiency in SQL, including joins, aggregations, CTEs, window functions, and complex data transformations.


• Experience with AI agents and AI-assisted workflows, including effective prompting and iteration to accelerate work.


• Expert-level proficiency in Google Workspace, especially Google Sheets, including complex formulas, pivot tables, automation, and step-by-step documentation.


• Demonstrated ability to manage multiple workstreams concurrently with strong time management and organization.


• Self-starter who works independently, takes initiative, and drives projects with minimal supervision.


• Ability to learn new tools, technologies, and domains and adapt to changing technical requirements.


• Strong critical thinking with a track record of using data to anticipate and resolve problems.

Preferred Skills:

• Experience with VS Code or similar development environments.


• Low-code or no-code prototyping and AI-assisted code generation experience.


• Dashboarding and data visualization experience with Unidash, Tableau, Looker, or similar.


• Familiarity with data pipelines, ETL, and data infrastructure concepts.


• Experience collaborating with engineering teams on technical specifications and requirements.


• Background in quality assurance, triage operations, or ML/AI validation workflows.


• Experience developing and implementing manual and automated test strategies for products and features.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.


• Opportunities for growth with global clients.


• A supportive, inclusive culture that values innovation and people.


• Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Fair Chance Notice

Pursuant to applicable fair chance laws, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position, including adherence to company policies, sound judgment, stress management, safe and respectful collaboration, trustworthiness, meeting client expectations and standards, and safeguarding business operations and company reputation.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.