Quick Overview
Job Description
Provide Tier 3 support to the Network Operations Center (NOC). Supports an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data communications systems or a segment of a network system. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability. Maintain network hardware and software. Proactively identify risks in the network and develop a plan to mitigate them. Supports numerous business requirements for telecommunications (e.g., LAN, MAN, WAN, Voice and Video).
Required Qualifications/Certifications: Advanced networking qualifications including MPLS, BGP, OSPF, LAMBDA. LAN/MAN/WAN/Optical specialization. Utilization of common ticket systems (Remedy, ServiceNow) and common network management tools (HPOV, HPNA, Solarwinds, MNS, Netcool, etc). Must have hands on troubleshooting and fault isolation of IT business systems. Must have a strong understanding of the OSI model and configuration of routing protocols such as EIGRP, OSPF, MPLS, BGP, LDP. M-F core daytime hours · Candidate must have a total of 10 years of applicable experience.
The experience can be a combination of degree and work history. This can be a High School degree and 10 years of work history OR an Associate’s and 8 years, a Bachelors’ and 6 years, a Masters and 4 years or a PhD and 2 years of work history.
Desired Qualifications/Certifications: Preferred network certifications Cisco CCNA, CCNP, CCIE, Juniper JNCIA, JNCIS, or JNCIE, ITIL Foundations, and/or CISSP
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