Collaboration Platform Designer

Collaboration Platform Designer

Location : Washington, DC

Position: FT 

Travel: N 

Shift : Must be able to work onsite on a full-time basis. Remote positions will be considered depending on skills, qualifications, and availability during the 7AM-7PM Eastern support window.

Job Summary : We are seeking a Google Cloud Platform (Google Cloud Platform) Engineer with strong, hands-on experience across cloud administration, automation, system integration, and application support. This role supports production Google Cloud Platform environments and participates in cloud migration initiatives, including on-premises to cloud and cloud-to-cloud migrations.

This position prioritizes real-world, operational experience over certifications. While Google Cloud certifications are valued, demonstrated hands-on experience designing, deploying, automating, migrating, and supporting Google Cloud Platform workloads in production environments carries significantly more weight.

Experience with data engineering and analytics platforms is a strong plus but not a strict requirement for candidates with a proven track record of strong Google Cloud Platform engineering experience.

Top Qualifications, Skills, Experience or Certifications:

1.) Experience in design using collaboration platforms, including Google and Microsoft. Experience Leading a Team of 10-15 people in Day-to-day Operational management of Incidents, problems, QA, and SLA adherence.

2.) Google and Microsoft Certifications pertaining to Collaboration platforms are a plus but not required. There's more emphasis placed on actual hands-on experience.

3.) BS/MS in Computer Science, Information Systems or related experience

Job Role Specific Requirements:

Core responsibilities and duties; highlight day-to-day activities:

Google and Microsoft Collaboration Administration & Operations

· Administer and support Google (Workspace, Sites and Drive and Microsoft (SharePoint, Teams, OneDrive)

· Manage site configurations, permissions, and sharing using least privilege principles

· Configure and maintain collaboration governance: external sharing, retention, sensitivity labels, and lifecycle policies

· Monitor platform health, service health, usage and reporting using Google and Microsoft Admin centers

· Troubleshoot production issues, perform root-cause analysis, and manage problem resolution to SLA

Support environments across development, test, and production tenants

Platform Development & Automation

· Design, build, and maintain business solutions using the Google and Microsoft Platform:

o Looker Studio Reporting

o Power Apps (canvas and model-driven apps)

o Dataverse and SharePoint lists as data sources

· Automate business processes and workflows using:

o Google Platform Tools

o Power Automate (cloud flows)

o Power Automate (desktop flows / RPA)

o Approvals and event-driven workflows

o Business process and forms automation (Power Apps / SharePoint forms)

· Build Collaboration dashboards and reports for operational and SLA reporting

· Reduce manual effort through standardized, reusable components and automation

Collaboration Platform Migration & Modernization

· Manage Support collaboration platform migration initiatives, including:

o Microsoft on prem to Microsoft/Google Cloud

o Microsoft 365 migrations

o Cutovers, post-migration validation, and stabilization

o Migration planning and execution

o Content, site, and dependency analysis

o Document library, list, and workflow migrations

Governance, Integration & Identity

· Manage the Integration of Google and Microsoft collaboration services with enterprise systems such as:

o Identity platforms (Microsoft Entra ID / Azure AD, Active Directory, SSO)

o Line-of-business and SaaS applications

o Third-party migration and governance tooling (e.g., Sharegate, Metalogix, AvePoint)

o Microsoft Graph, REST APIs, and connectors

o Security, networking, and application teams

o Collaboration governance, naming, and lifecycle standards

Application & End-User Support

· Manage solutions deployed on:

o Google (Workspace and sites) and Microsoft SharePoint

o Google Meet and Microsoft Teams

o Google Looker/Sheets and Microsoft Power Platform (Power Apps / Power Automate)

o Google Drive and Microsoft OneDrive

o Manage business teams and developers with:

o Site and environment provisioning

o Deployment and release of apps and flows

o Performance, reliability, and adoption tuning

o Review solution designs for scalability, security, compliance, and supportability

Reporting & Analytics (Strong Plus)

· Support reporting and analytics capabilities such as:

o Google Looker and Power BI dashboards and reports

o Google and Microsoft usage and adoption reporting

o Google Workspace/Sites/Meet and Microsoft SharePoint/Teams analytics

o Google Dataverse / SharePoint list data sources

o Dashboards, KPIs, and SLA / Incident and problem-management reporting

o Collaboration data governance, access controls, and performance tuning

Required skills and qualifications:

· Active public trust and/or DOT onboard is a strong plus

· 8+ years of hands-on experience designing and supporting platforms in production environments

· Experience managing and supporting collaboration services, including:

o Google Workspace Collaboration Tools (Gmail, Sites, Drive, Meet, Forms, etc.)

o SharePoint Online, Microsoft Teams, OneDrive, and Microsoft 365 Groups

o Governance, permissions, and lifecycle management

o Google Gemini, AppSheet, Workspace studio, Looker, Sheets

o Power Platform (Power Apps, Power Automate, Power BI)

o Migrations (on-prem SharePoint → SharePoint Online and/or tenant-to-tenant)

o Google Cloud CLI and PowerShell for Automation and administration

o Incident, problem management, quality assurance, and SLA analysis

o Troubleshooting, documentation, and communication skills; able to work independently while collaborating across teams

Preferred / Nice-to-Have Qualifications

· Experience with Google Collaboration platform at scale

· Experience with the Power Platform at scale (model-driven apps, Dataverse, solution/ALM management)

· Experience with workflow/forms automation using Power Automate at enterprise scale

· Experience with Microsoft Graph, Azure, and custom app integration with Teams/SharePoint

· Experience supporting enterprise identity integrations (Microsoft Entra ID / Azure AD, SSO)

· Familiarity with Google and Microsoft security, compliance, and information-governance best practices

· Google and Microsoft certifications (e.g., Google Collaboration & Workspace Certifications, MS-700, PL-900/PL-100/PL-400, SC-400, MS-102) — optional