Field Support Engineer

Immediate need for a talented Field Support Engineer. This is a 06+ Months Contract opportunity with long-term potential and is located in Groton, CT (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-33451
Pay Range: $30 - $32/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:

• Perform technical assessments of existing Windows 10 workstations to determine upgrade or replacement requirements.
• Capture and maintain workstation information, including asset details and installed applications.
• Assess hardware and software readiness for Windows 11, identifying potential compatibility issues.
• Support the replacement of legacy workstations with enterprise-standard Windows 11 computers.
• Build, configure, and prepare Windows 11 workstations according to approved standards.
• Install and configure software using approved installation packages and vendor documentation.
• Verify connectivity between Windows 11 workstations and attached instruments, peripherals, and network resources.
• Troubleshoot technical issues related to Windows, drivers, services, and network connectivity.
• Coordinate with vendors regarding compatibility and installation requirements.
• Support pre-upgrade backup activities and ensure recovery provisions are in place.
• Execute workstation upgrade activities following approved procedures and project schedules.
• Document assessment results and implementation activities in designated tracking systems.
• Participate in project meetings and deployment planning activities.

Key Requirements and Technology Experience:

• 3–5 years of relevant IT support, desktop engineering, systems support, or infrastructure experience.
• Strong troubleshooting experience with Windows 10 and Windows 11.
• Proficiency in Active Directory and domain-joined workstation concepts.
• Understanding of network troubleshooting fundamentals, including TCP/IP, DNS, and DHCP.
• Ability to interpret technical documentation and execute defined procedures.
• Strong documentation and technical communication skills.
• Ability to work onsite and support scheduled deployment activities as required.

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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