Quick Overview
Job Description
Role Overview
This position will be responsible to assist the sales team
and customers by identifying their needs and providing product, service or
equipment technical information by answering questions and requests. Assist the Sales
Team to relieve tasks which take away from potential selling time.
Duties and
Responsibilities:
Identifies
current and future customer service requirements by establishing personal
rapport with potential and actual customers and other persons in a
position to understand technical product and service requirements. Process work
orders, check lists, contracts, CRM requirements and other tasks
associated in the sales process. Ability to
assist in organization of installation and support activities of accounts. Responsible
to work with Sales Team and advise customers and potential customers on
the best product fit for their business model needs.
Prepares cost estimates by reviewing sales proposals, checklists, and other related customer documents and consulting with other technical resources within the organization and with different vendors. Ability to partner with Sales Team to assess current product offerings to determine systems requirements for customer inquiries, and when appropriate, to facilitate the upsell of other UAS products and services. All other duties as assigned.
Qualifications
Bachelor's
degree in Engineering or Science field.
6 years of technical experience or
equivalent experience.
Strong communication and time management skills.
Work
Requirements:
Position is considered sedentary and requires
extended periods of PC exposure.
EEOC Statement
Zeus provides equal employment
opportunities to all employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race, color,
religion, age, sex, national origin, disability status, genetics, protected veteran
status, sexual orientation, gender identity or expression, or any other
characteristic protected by federal, state, or local laws.
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