Records Management Specialist

SAIC is hiring for a Records Management Specialist. This person will provide operations support to various teams supporting the Federal Government in the processing of documents while maintaining a high degree of quality and integrity of information being stored, sent, and received.

Job Responsibilities

• Work under guidance and direction of the Records Management Manager
• Work on various tasks in a team environment
• Follow Standard Operating Procedures (SOPs), reference tools and guidelines
• Maintain an accurate inventory of records to include storage, description, classification, retention, and destruction dates
• Digitize and index documents, maps, micro media and upload to appropriate database systems
• Utilize appropriate Records Schedules to maintain records throughout life cycle
• Effectively store electronic and physical records to ensure accessibility, security, and compliance with NARA regulations
• Research, retrieve, and provide copies of records to government staff or the public, as requested
• Provide timely and effective resolutions for various customer requests, such as record requests, conversion requests, and document certification requests
• Respond to inquiries regarding processes and procedures or direct to appropriate resources
• Organize, batch, scan, and QC agency mail
• Organize, move, break down and fold boxes as needed
• Keep personal and shared work areas clean, as well as maintain equipment
• Report issues with applications and equipment to management immediately
• Maintain a record of work performed
• Maintain cooperative relationships with those contacted in the course of work activities
• Remain open to process and structural changes, and be willing to take on additional tasks as needed, which may require additional training
• Perform administrative duties, including but not limited to, maintaining tracking databases, providing reports, and creating guidelines.
• Work on various tasks and projects not mentioned as directed by management

All candidates must have:

• Experience using Microsoft applications, including Teams, Outlook, Word, Excel, and PowerPoint
• Customer service experience
• Data entry experience
• Experience working with Standard Operating Procedures (SOPs)
• U.S. citizenship
• Ability to obtain a Public Trust clearance

In addition, candidates must meet one of the following education or specialized-experience requirements:

• Bachelor’s degree and two years of specialized experience
• Master’s degree
• Six years of specialized experience

Preferred Qualifications

• 2+ years of Records Management related experience
• 2+ years document digitization experience
• 2+ years of Quality Assurance experience

Working Conditions

This role takes place in a professional office environment within a Federal Records Maintenance Center and routinely uses standard office equipment such as a laptop, desktop, photocopiers, and scanners. The employee works for sustained periods of time at a computer; however, due to the nature of work performed, the employee must be able to reach with hands and arms, handle and lift objects up to 25lbs, operate equipment, and occasionally climb ladders.

The employee must work 40 hours between 7am and 6pm Monday through Friday, dependent on business needs. Dress code is at minimum “business casual”. Noise level within the office is usually moderate