Support Engineer

Introduction:

As a Support Engineer, you will play a crucial role in conducting on-site inspections, data collection, and field testing. You will be responsible for logging regional performance metrics, translating technical updates for teams and clients, and traveling frequently across regional field sites.

Responsibilities:

• Conduct on-site inspections, data collection, and field testing
• Log regional performance metrics
• Translate technical updates for teams and clients
• Travel frequently across regional field sites
• Provide technical documentation and hardware troubleshooting
• Perform system testing and data analysis
• Collaborate with team members on technical reporting
• Communicate effectively with clients
• Demonstrate strong problem-solving skills
• Support field operations and monitor performance

Requirements:

• Recent Bachelor's degree in Computer Science, Electrical Engineering, or related technical field
• Strong communication, teamwork, and organizational skills
• Valid driver’s license and willingness to travel frequently
• Experience with hardware subsystems is a plus
• Basic scripting knowledge is a plus
• Client-facing experience is a plus