Network Voice Engineer

Network Voice Engineer | Lynchburg, VA, United States | On-site | $65,000 - $103,000 This employer is a U.S.-based manufacturing and engineering innovator, respected for providing critical solutions for global security, clean energy, and space exploration. With a focus on people and innovation, they offer opportunities to contribute to cutting-edge projects within a dynamic and collaborative workplace. They are seeking a dedicated Network Voice Engineer to join their IT Infrastructure team, supporting high-security, high-availability environments. The Role • Support and administer the Cisco Call Manager environment, including MACDs, patching, and troubleshooting. • Configure and support Microsoft Teams collaboration features (meetings, video, calling). • Lead patching, upgrades, and asset management for all voice and video equipment across multiple networks. • Monitor, document, and resolve call quality issues and service interruptions. • Provide on-call support during evenings/weekends and travel as needed. • Maintain accurate documentation of network closets and cabling infrastructure. What You'll Need • Bachelor's degree in Computer Science, Information Systems, or equivalent experience. • Minimum 1 year of professional voice experience and at least 3 years of overall IT experience. • Experience with MS Teams voice/video or Cisco CUCM/Webex, and conference room support. • Working knowledge of voice technologies including SIP, PRI, POTS, Gateways, Softphones, and Fax. • Experience supporting multi-site environments and end-users. • U.S. Citizenship and the ability to obtain and maintain a DOE clearance. What's On Offer • Competitive salary range of $65,000 - $103,000. • Comprehensive benefits package including medical and retirement plans. • Opportunities for professional growth and development within a leading industry organization. • The chance to work on impactful projects in nuclear innovation and defense. Apply via Haystack today!