IT Service Desk Specialist - Customer Support & Docs

The University of Tasmania seeks a Client Services Officer within IT Services to deliver high-quality customer service and responsive IT support across a broad range of ICT services. You will provide online, face-to-face, and remote technical assistance, troubleshoot issues, and guide end users while creating and maintaining user documentation.

Working in Hobart, you will contribute to efficient service delivery, meet agreed service levels, and support continuous improvement initiatives within