Business Analyst

Job Title: Business Analyst

Location: Salt Lake City, UT

Key Responsibilities

• Gather, document, analyze, and validate business and functional requirements through interviews, workshops, meetings, and observations.
• Work with clinical, administrative, operational, and IT stakeholders to understand business needs.
• Translate business requirements into user stories, use cases, process flows, acceptance criteria, and technical specifications.
• Analyze current business processes and identify gaps, risks, inefficiencies, and opportunities for improvement.
• Develop process maps, workflow diagrams, business requirements documents (BRDs), and functional documentation.
• Maintain requirements traceability throughout the project lifecycle.
• Participate in Agile/SAFe ceremonies, including PI Planning, sprint reviews, backlog refinement, and related meetings.
• Collaborate with Product Owners, Scrum Masters, developers, project managers, and other stakeholders.
• Support product backlog refinement and prioritization.
• Develop and maintain project and requirements documentation.
• Support User Acceptance Testing (UAT) by creating test scenarios and validating results with business stakeholders.
• Conduct gap analysis and support process improvement initiatives.
• Monitor project activities and provide status updates to stakeholders and agency leadership.
• Ensure business requirements are properly reflected in delivered solutions.
• Stay current with business analysis practices, tools, and industry standards.

Required Skills and Experience

• Minimum 5 years of experience in business analysis, preferably within a psychiatric health facility, behavioral health organization, or comparable clinical healthcare environment.
• Strong experience gathering, documenting, and analyzing business requirements.
• Experience working in a Scaled Agile Framework (SAFe) environment.
• Knowledge of SAFe ceremonies, processes, and artifacts.
• Strong experience developing user stories, acceptance criteria, process flows, use cases, and business requirements documents.
• Experience facilitating stakeholder interviews, workshops, and requirement-gathering sessions.
• Ability to translate clinical and operational requirements into clear technical requirements.
• Strong analytical, problem-solving, and process-mapping skills.
• Excellent written and verbal communication skills.
• Experience with tools such as Microsoft Office/365, Microsoft Visio, Jira, Confluence, or equivalent business analysis tools.
• Familiarity with Agile, Scrum, or Waterfall methodologies.
• Ability to manage multiple projects, requirements, and deadlines.
• Basic understanding of software development, databases, systems integration, or enterprise applications.

Preferred Qualifications

• SAFe certification such as SAFe Practitioner, SAFe Product Owner/Product Manager, or equivalent.
• Experience supporting IT or process-improvement projects within state government or public-secto