Senior Business Analyst (Student Systems/HE Systems)

Your new company
An exciting opportunity has arisen for an experienced Senior Business Analyst to play a key role in a major student systems transformation programme. Working as part of a large-scale digital change initiative, you will support the implementation of a new cloud-based Student Information System, helping to modernise core processes and enhance the student and staff experience.

This is a highly visible role, offering the opportunity to work with senior stakeholders across the institution to analyse, redesign and optimise business processes across the end-to-end student life cycle.

Your new role

• Lead business analysis activities across a complex Student Information System implementation.
• Analyse and redesign student life cycle processes, ensuring alignment with organisational objectives and SaaS platform capabilities.
• Work closely with senior stakeholders, project teams and software vendors to capture, validate and prioritise business requirements.
• Develop and maintain business analysis artefacts, including process maps, benefits realisation plans, requirements documentation and test plans.
• Facilitate workshops and stakeholder engagement sessions to drive consensus and decision-making.
• Identify business improvement opportunities and support continuous process optimisation.
• Manage and communicate risks, issues, dependencies and change impacts throughout the project life cycle.
• Support user adoption, training and change management activities.
• Provide strategic business analysis expertise to project governance forums and leadership teams.
• Mentor and support colleagues, contributing to the development of business analysis capability across the organisation.

What you'll need to succeed

• Significant experience leading business analysis activities within large-scale transformation programmes in the Higher Education sector.
• Strong knowledge of student life cycle processes and associated university operations.
• Previous experience working with Student Information Systems such as Ellucian Banner, Tribal SITS or similar platforms.
• Experience supporting SaaS or cloud-based technology implementations.
• Expertise in business process modelling and service design using structured methodologies such as BPMN.
• Proven ability to influence and engage stakeholders at all levels, including senior academic and professional services leaders.
• Experience developing benefits realisation frameworks and undertaking cost-benefit analysis to support change initiatives.
• Strong process mapping, requirements gathering and stakeholder management skills.
• Experience using business analysis techniques including BPMN 2.0, user stories, use cases, gap analysis and stakeholder mapping.
• Strong communication and relationship-building skills with the ability to navigate complex organisational change.

What you'll get in return

• Opportunity to contribute to a major strategic digital transformation programme.
• Salary from 47,000- 57,000 dependent on experience
• Exposure to enterprise-scale SaaS implementation and business change initiatives.
• Collaborative and supportive working environment.
• Hybrid and flexible working arrangements.
• Professional development opportunities and exposure to senior stakeholders across the organisation.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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