Quick overview
SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationSaint Augustine, United States
Microsoft ExcelMicrosoft OfficeComplianceScheduling
Job description
The Exam Clerk is a 10-month, full-time, and non-exempt position responsible for coordinating and administering exam accommodations for students registered with the Disability Resource Center (DRC). This role ensures the secure, confidential, and efficient execution of exam-related processes, from scheduling to return, while maintaining compliance with college policies and disability regulations.
ESSENTIAL FUNCTIONS:
- Exam Accommodations Coordination
- Maintain and regularly update the exam accommodations tracking spreadsheet (Excel).
- Schedule exams for students receiving accommodations in accordance with approved disability services.
- Arrange and implement intra-exam accommodations such as extended time, reader services, or distraction-reduced environments.
- Secure and return exams to faculty, ensuring proper handling and confidentiality.
- Maintain an inventory of all exam-related supplies (e.g., scantrons, exam books, pencils, noise-canceling materials).
- Proctoring and Monitoring
- Actively observe students during exams, both in-person and via internal camera systems.
- Ensure no unauthorized materials or devices are used during the exam.
- Intervene and document incidents of suspected academic dishonesty, submitting formal reports and notifying faculty and DRC leadership.
- Exam Request Processing
- Monitor and manage incoming exam requests via Qualtrics surveys, including requests from both DRC and non-DRC students.
- Export survey data to spreadsheets and initiate exam scheduling communications.
- Confirm exam details with both faculty and students, addressing any feedback or discrepancies promptly.
- Create and send exam request emails using standardized documentation templates.
- Exam Return Process
- Determine the appropriate return method (faculty pickup, scanning and emailing, or both).
- Verify exam completeness and securely scan, name, and save files as needed.
- Store exams in the designated secure location for faculty retrieval.
- Complete weekly tracking and reporting of exam return data via Qualtrics and Excel.
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent.
PREFERRED QUALIFICATIONS:
- Proficiency in Microsoft Office and general office equipment.
- Strong organizational and time management skills with the ability to handle multiple tasks.
- Excellent written and verbal communication skills.
- Ability to maintain confidentiality, use sound judgement, and interact effectively with students.
WORKING CONDITIONS:
- Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time and occasionally walking and standing.