Intune EndPoint Engineer

Intune EndPoint Engineer

• Manage and support Microsoft Intune for device compliance, configuration profiles, application deployment, and troubleshooting complex policy conflicts across Windows endpoints.
• Administer and optimize Windows Autopilot provisioning, including profile creation, deployment troubleshooting, hardware hash management, and ensuring seamless zero touch onboarding.
• Perform advanced Active Directory tasks, including user/group administration, OU management, GPO troubleshooting, and resolving authentication or replication issues.
• Support and maintain Entra ID (Azure AD) by managing conditional access policies, identity security configurations, hybrid join issues, and SSO-related escalations.
• Configure, monitor, and troubleshoot BitLocker encryption using Intune and MBAM/Entra recovery workflows, ensuring endpoint data protection and compliance.
• Provide L2-level endpoint management support, including Windows OS troubleshooting, patching issues, application failures, and escalations from L1 teams.
• Monitor and improve endpoint security posture through compliance reporting, remediation of non compliant devices, and enforcement of security baselines.
• Collaborate with cross-functional teams to support device lifecycle management, resolve escalated incidents, and contribute to automation or process improvements.