Quick overview
Job description
Location: On Site at location listed in job posting
Summary: Manage Commercial Relationship Managers seeking to develop new customer prospects and business with commercial clients and maintain a portfolio of commercial clients. Ensure credit quality and risks are identified in client portfolio as well as maintaining profitable growth.
Essential Duties and Responsibilities:
- Drive sales process and ensure overall success of large Commercial team members, executing strategic initiatives in alignment with organizational financial goals.
- Recruit, lead, and coach commercial banking team members, fostering a culture of professional growth and client-centric excellence.
- Build and strengthen relationships with key clients, community leaders, and stakeholders to expand market share and promote First Horizon Bank within the community.
- Oversee Commercial team members’ credit, financial, and compliance performance, effectively managing risk and ensuring adherence to policies, procedures, and regulatory guidelines.
- Collaborate with the Market President and/or Line of Business leader to support the development and implementation of strategies.
- Represent First Horizon Bank at local community events and professional forums to enhance the bank’s brand and visibility.
- Effectively communicate strategic goals, performance expectations, and organizational updates to team members.
- Assess client needs and associate feedback to continuously improve service offerings and identify growth opportunities.
- Perform other duties as assigned.
Supervisory Responsibilities: Directly responsible for directing, coordinating, and evaluating designated teams or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, training, and coaching employees; planning, assigning, and directing work; appraising performance; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
Bachelor’s degree from a 4-year college preferred and 15+ years of related experience or an equivalent combination of education, experience, and training.
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