Full-Time Phone Sales Agent

Capital Ford of Raleigh is seeking a dynamic and customer-focused Automotive Sales Consultant to join our team. In this role, you'll showcase our vehicles, build relationships with customers, and guide them through the buying experience from start to finish. If you have a passion for automobiles, thrive in a fast-paced environment, and enjoy helping people find the right vehicle, we want to hear from you.
What You'll Be Doing

• Greet and engage customers in a professional and friendly manner
• Understand customer needs and recommend vehicles that best fit their preferences
• Guide customers through the entire sales process, from initial contact to vehicle delivery
• Negotiate and close sales while ensuring a positive customer experience
• Stay up to date on vehicle features, specifications, and current inventory
• Meet or exceed monthly and annual sales goals
• Participate in ongoing training to enhance sales and product knowledge
• Support the team with additional duties as assigned

What We're Looking For

• Previous sales experience, preferably in the automotive industry
• Strong understanding of sales principles and customer service best practices
• Excellent communication and interpersonal skills
• Results-driven mindset with a focus on achieving goals
• Ability to thrive in a fast-paced, customer-focused environment
• Basic computer skills for managing customer and sales information
• Valid driver's license
• Ability to pass pre-employment background screenings

What We Offer

• Competitive Pay
• Health Insurance
• Paid Time Off (PTO)
• 401(k)

Why Capital?
Because great careers start with the right environment.
Capital Auto Group is home to 1,500+ team members across 20 automotive and powersports franchises. We're family owned, growth-focused, and committed to building careers - not just filling roles. Here, performance is rewarded, development is prioritized, and culture matters. You belong at Capital.
Capital Auto Group is an equal opportunity employer committed to diversity, inclusion, and a workplace where everyone can succeed.