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Lorenz DucuBridge Support Consultant

EDPSIUnited States🇺🇸United StatesPosted Sep 16, 2026

Why This Role Stands Out

This hybrid role offers a fantastic opportunity to grow your technical support expertise within a reputable pharmaceutical company, directly impacting critical document publishing processes. You'll thrive here if you're a detail-oriented, problem-solving individual eager to support end-users and ensure seamless system integration. Apply now to leverage your skills in a dynamic and collaborative environment!

Quick Overview

Seniority
Mid Senior
Work mode
Remote
Location
United States
Posted
Yesterday
Requirements GatheringRisk AssessmentTechnical Support

Job Description

Remote role - immediate interview for qualified candidates

Direct NJ based Pharmaceutical client is looking for the consultant to provide IT technical support for

Lorenz DocuBridge, ensure that all documents publishing is completed timely, ensure that integration

between systems works correctly, actively manage and support end users.

Submission Publishing outcome-based services to support business functional requirements and change management to ensure successful implementation of Submission Publishing, Lorenz DocuBridge solution 

  • Analysis, Requirements Gathering and Business Process Models, Business and Functional Requirements
    • Prepare the System Implementation plan and summary documents.
    • Coordinate with Business analysts to outline the business requirements and ensure IT security and Data Integrity requirements are outlined for the Lorenz DocuBridge solution.
    • Coordinate with Validation team to prepare the Regulatory Applicability Assessment and Regulatory Risk Assessment documents.
    • Document Functional specifications and user stories.
    • Conduct technical feasibility analysis of requirements and coordinate with both Lorenz and business users. Conduct workshops to gather feedback, clarify requirements, and address concerns.
    • Document System design or configuration specifications document.
    • Prepare System Integrations specification document.
    • Identification of business processes impacted by the solution and how the solution supports them. Prepare Process model development and design.
  • Configuration and Testing
    • Create and manage Change control process (change requests, reviews, approvals, and communications).
    • Coordinate with Lorenz and build/configure the solution to meet the URS/FRS requirements.
    • Coordinate with Integration/Middleware teams and build/configure the Veeva /CARA connectors and ensure integrations are implemented as per the requirements.
    • Coordinate with business and IT stakeholders to migrate/setup initial business data in the DocuBridge application by leveraging Lorenz tools or manual processes.
    • Development of detailed System Test strategy and approach for testing solution associated with the Lorenz DocuBridge implementation.
    • Develop Installation Qualification/Operation Qualification scripts for the deployment or roll out the changes.
    • Coordinate with ITQS/QA teams and ensure CSV standards are followed throughout the project.
    • Coordinate with testing team and ensure test scenarios are meeting the requirements and ensure test execution is smooth and success.
    • Document Requirements and Test scripts traceability matrix.
    • Create Production cut over or roll out plan.
    • Create a user access model and user onboard procedure documents.
    • Coordinate with Lorenz and ensure Disaster recovery environment is implemented as per requirements.
    • Conduct meetings with project stakeholders and update the status timely to IT and business teams.

 

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