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JFS - Product Specialist 1/ PS1

V-Soft Consulting Group, IncUnited States🇺🇸United StatesPosted Sep 17, 2026

Quick Overview

Seniority
Mid Senior
Work mode
Remote
Location
United States
Posted
22 hours ago
NagiosAgileSchedulingServiceNow

Job Description

Product Specialist 1/ PS1 (Remote)
Primary Location: Remote
 
V-Soft Consulting is currently hiring for a Product Specialist 1/ PS1 (Remote) for our premier client.
 
Education and Experience »
Required Skill Sets (include years of exp.):2-5 years        
  • Efficient in using BMC Control-M for scheduling jobs.
  • Efficient in using BMC Control-M for managing batch jobs.
  • Efficient in using BMC Enterprise Manager for scheduling batch jobs.
  • Efficient in using BMC Enterprise Manager or managing batch jobs.
  • Skill in managing batch workload on AJF for both mainframe and client server applications.
  • Expertise in identifying abends and using JCL to fix those abends.
  • Capacity to analyze alert messages and/or shout messages to determine severity, and follow escalation procedures when SLA's may be jeopardized.
  • Ability to clearly and effectively communicate verbally to support staff when problems develop.
  • Ability to clearly and effectively communicate in writing a summation of a problem with pertinent details.
  • Proficient in using TSO/ISPF to analyze status and identify issues with batch jobs.
  • Capability to recognize server problems by utilizing Nagios, IP Monitor and Tivoli.
 
Desired Skill Set (include years of exp.):2-5 years
  • Expert ability to analyze and manage batch workload on AJF for both mainframe and client server applications by using both BMC Control-M and EM tools respectively.
  • Expert level in identifying and fixing common abends using JCL.
  • Familiarity with batch job alert messages and shout messages coupled with the ability to determine severity, follow escalation procedures when SLA's may be jeopardized.
  • Ability to clearly and effectively communicate verbally to support staff when problems develop.
  • Ability to clearly and effectively communicate in writing a summation of a problem with pertinent details.
  • Familiarity of system tools (i.e. Nagios, IP Monitor, Tivoli, Time Sharing Option/Interactive System Productivity Facility (TSO/ISPF), Job Control Language (JCL), and BMC's Control-M/Enterprise Manager or similar job scheduling tools.
  • Familiarity with ServiceNow Incidents & Tasks.
 
WHAT YOU’LL DO:
Job Responsibilities:
  • 75% Schedule jobs via Control-M/EM and make schedule temporary and permanent modifications to existing jobs.
  • 25% Manage, monitor, and analyze mainframe and distributed systems batch workload, job abends and communicate with programmers to resolve issues.
  • Experience with BMC Control-M/EM is a mandatory requirement.
  • Additional experience with JCL, SDSF & general Mainframe knowledge is preferred, with ServiceNow experience being a plus.
Detailed Day-To-Day Job Duties to be performed:
  • Schedule pre-defined jobs within Control-M/EM.
  • Manage/maintain calendars within Control-M/EM.
  • Manage batch workload in a Production Control environment for both mainframe and distributed/client-server applications.
  • Identify and fix common abends, alert support staff when problems develop, escalate issues to management when SLA's may be jeopardized, and document all issues in writing (via ServiceNow tickets: Incidents & Incident Tasks).
  • Clear and effective written and verbal communication skills are required.
  • Efficient use of system tools (i.e. Time-Sharing Option/Interactive System Productivity Facility (TSO/ISPF), Job Control Language (JCL), and BMC's Control-M/Enterprise Manager.
 
Interested?
Qualified candidates should send their resumes to
 
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
 
As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
 
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
For more information or to view all our open jobs, please visit or call .

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