Solution Architect Retail - AI, eCommerce, POS, Loyalty, OMS, ERP

Solution Architect Retail (AI, eCommerce, POS, Loyalty, OMS, ERP)

An outstanding opportunity to step into a high-impact Solution Architect role with a global technology consultancy at the forefront of large-scale retail transformation. This organisation partners with many of the worlds best-known retail brands, delivering modern, enterprise-grade architectures across the full customer and supply-chain lifecycle.

Youll work on major programmes spanning eCommerce, payments, loyalty, ERP, order management (OMS), booking & reservations, point of sale (POS), buying &merchandising, smart warehousing, supply chain, and fulfilment. The work is varied, complex, and genuinely industry-shaping.

What youll do:

• Lead end-to-end solution design for high-profile, enterprise scale retail clients, shaping application architectures that underpin millions of customer interactions.
• Work closely with product, engineering, and business teams to define scalable, secure, and future-proof solutions.
• Act as a trusted advisor, guiding clients through technology choices, integration patterns, and architectural best practice.
• Contribute to enterprise-wide transformation programmes with global reach.

What youll bring:

• 4+ years experience as a Solution Architect in a consumer-facing environment (retail, travel, hospitality, media, or similar).
• Strong grounding in end-to-end application architecture, ideally across multiple domains.
• Experience with one or more retail-centric platforms such as eCommerce, payments, loyalty, PoS, order management, ERP, booking & reservations, buying &merchandising, warehousing, supply chain, or fulfilment.
• Some exposure to AI within retail highly beneficial.
• Familiarity with architectural frameworks such as TOGAF, Zachman, or equivalent.
• A background in software engineering or technical business analysis is a strong advantage.
• Excellent communication and stakeholder-management skills, with the confidence to engage directly with senior client teams.
• Ability to work on client sites in and around London 12 days per week, with the remainder remote.
• A relevant degree, ideally in Computer Science (or similar)

Why this role stands out:

• Work with global retail leaders on programmes that directly shape customer experience at scale.
• Join a consultancy known for deep technical & retail domain expertise and a collaborative, supportive culture.
• Build a portfolio of high-impact architecture work across multiple domains with multiple retailers
• Clear progression pathways into enterprise architecture, domain leadership, or programme architecture roles.

£90k-£100k + package. London & remote (80%).