Quick Overview
Job Description
RESPONSIBILITIES
Kforce has a client in Alviso, CA that is seeking a Channel Sales MoC Process Lead,
Summary:
The Management of Change (MoC) Process Lead is responsible for coordinating process documentation, stakeholder alignment, and enablement readiness across distributor onboarding and offboarding initiatives. This role partners with cross-functional teams to ensure processes are documented, ownership is defined, and required materials are developed and delivered in support of key program milestones and launch activities.
Key Responsibilities
- Coordinate the documentation and maintenance of distributor onboarding and offboarding processes across multiple workstreams
- Identify documentation gaps, assign accountability, and drive completion with process owners and stakeholders
- Maintain a centralized view of process ownership, stakeholder responsibilities, and documentation status
- Partner with business teams to ensure processes, dependencies, and handoffs are accurately captured and aligned
- Support development of enablement materials such as playbooks, transition guides, process documentation, and stakeholder communications
- Track the status, ownership, approvals, and readiness of all required change management assets
- Coordinate publication timelines and ensure materials are available in advance of key launch dates and milestones
- Monitor risks, escalate issues, and drive closure on readiness activities that may impact successful execution
- Support governance, version control, and ongoing maintenance of process documentation and enablement assets
- 5+ years of experience in Change Management, Program Management, Business Operations, Process Improvement, or a related field
- Experience coordinating cross-functional initiatives involving multiple stakeholders and workstreams
- Strong process documentation, organizational, and project tracking skills
- Experience developing or supporting training, communications, or business enablement materials
- Advanced proficiency with Microsoft PowerPoint, Excel, Visio, and collaboration tools
- Excellent written and verbal communication skills with the ability to drive accountability and influence without direct authority
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
You will always have the right to cease communicating via text by using key words such as STOP.
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