Bilingual Contract Administrator (Finance Department)

Customer Service/Contracts AdministratorToyota of Clermont is currently seeking energetic, detailed, self-motivated and goal oriented individuals to join our growing Customer Service Delivery department. The Customer Service/Contracts Administrator is responsible for meeting with customers who have purchased or leased a vehicle and preparing and disclosing all legal and financial documents relating to the sale.

They will submit customer applications for credit to several Automotive Financial companies, submitting accurate and timely paperwork according to the company’s policy and procedures while achieving a high level of customer satisfaction. They will also familiarize the customer with the controls of the new vehicle and physically deliver vehicle at the end of the Sales process. No experience necessary.

Bi-lingual candidates are a plus!Job Responsibilities:Establish and maintain good working relationships with team members and customersPresent all legal and financial documents to customersCheck all paperwork for correct title, lien information, and taxesResponsible for verifying insurance with customers agents, obtain deposits, verify trade payoffsMaintain high ethical standards in daily activitiesReview daily funding delays, complete bank stipulations in a timely manner ensuring expedited funding paymentsEnsure paperwork is legal, compliant and complete without flawGuarantees overall customer satisfactionResponsible for following online review acquisition process and maintaining the goals set by the department/dealershipEstablish and meet monthly objectivesResponsible for product knowledge for vehicle delivery to each customerRequirements:Outstanding written and verbal communication skillsAbility to read and comprehend instructions and informationAbility to work evenings until 10:00PM, including the last deal of the dayAbility to work weekends as business needs dictateAbility to work in a fast-paced environmentProfessional and dedicatedMust have impeccable follow up abilitiesMust know how to work in a team environmentProfessional bilingual proficiency in English and Spanish, both written and verbal.

We Offer:Paid training5-day work weekPaid-time offCompetitive benefit package including Medical/Dental/Life Insurance and 401KEmployee discountsCareer path and management program availableWe invite you to become a part of our growing team! Start your career today!Employment is contingent upon successful completion of a background and drug test. Toyota of Clermont is proud to be an

Equal Opportunity Employer.