Jr/Mid System Administrator with Security Clearance

The Jr/Mid System Administrator will provide system administration support for a large, complex network environment with geographically distributed systems. The role supports system engineering requests by delivering solutions that meet operational needs, and by upgrading, sustaining, and maintaining existing capabilities. The candidate must be comfortable working in a fast-paced environment that includes multiple air-gapped systems, each with its own domain and supporting infrastructure.

The position requires maintaining a complex IT environment involving multiple users, as well as associated storage and network infrastructure. This role requires an energetic, focused, and driven individual who can adapt quickly to changing priorities. The candidate must demonstrate strong system administration and troubleshooting skills and work effectively with the team to execute a variety of network-centric system administration tasks.

Primary Responsibilities: The selected candidate will be responsible for installing applications, administering systems and processes, and ensuring issues are identified and resolved in a timely manner. This role also includes optimizing server and desktop configurations to support reliable, continuous, and efficient operations, as well as performing security management and application performance optimization activities. Additional responsibilities may include:

• Handling IT Help Desk calls and emails, ensuring all interactions are handled timely and in a professional manner.
• Utilizing enterprise monitoring solutions to identify alarms that have been triggered against the environments.
• Identifying, troubleshooting, and correcting hardware and software issues including network connectivity.
• Responding to system administration, operations, and maintenance problems, and developing re-work solutions.
• Analyzing system scanning reports, patching, cert renewals, vulnerability management assessments, and active directory configurations.
• Proactively contacting customers when infrastructure processes are significantly delayed or may impact their ability to complete a business function on time.
• Providing technical assistance to companion work groups in support of overlapping projects.
• Creating and maintaining documentation of complex server/network environments to ensure that clear, concise and accurate information is readily available for incident resolution.
• Initiating IAVA responses and system security scans; completing remediation; extending IAVA patches and security updates on various IT and network systems.
• Participating in the creation and ongoing maintenance of documentation to ensure clear, concise and accurate information is readily available to assist with incident resolution.

Required Skills

• Must have at least 4 years of in-depth system administration experience with responsibilities that include several of the following: installation, configuration, server administration, hardening, patching, performance monitoring, troubleshooting, outage response, ongoing system maintenance, and maintaining servers, operating systems, and enterprise infrastructure in a production environment
• Must have direct experience with operational support, maintenance, security, and incident response.
• Must have experience working on an IT/software program that utilizes complex equipment/systems (ex. Network Switches, Routers, LANs, & cabling, Windows/Linux operating systems, VMware, etc.).
• Must have experience or strong familiarity with IT system optimization.
• Must have experience with software and hardware deployment, patch management, operating systems, and system backup and restore functions.
• Must have experience working with engineers, developers, testers, and other technical staff providing direct support to large groups of end users on a technical program.
• Must have experience documenting technical processes.
• Must possess strong analytic abilities and must be meticulous and careful in their work.
• Must be an independent thinker capable of working independently as well as within a team.
• Must be able to respond to emergency system administration, operations, and maintenance problems, on a limited, as-needed on-call basis.
• Occasional travel may be required, mainly to local areas, not usually requiring overnight stays.
• Active TS/SCI security clearance with a current polygraph is required.

Desired Skills

• Bachelor's Degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related technical field.
• Experience or familiarity with security standards, software architectures and/or Network security technologies (Multiple Domain, PKI, SSP, Vulnerability Assessment, etc.).
• Experience supporting software configuration management and development environments.
• Experience working in an Agile Development environment or on an Agile Team. Additional Details At CyberCore, we believe in taking care of our employees both inside and outside the workplace. Our comprehensive benefits package includes:
• Health Insurance to ensure you and your family stay healthy and well.
• Dental and Vision Insurance for preventive and routine care.
• Basic Life Insurance and Disability Insurance to provide peace of mind for you and your loved ones.
• Paid Holidays and Paid Time Off (PTO) to help you relax, recharge, and enjoy life.
• Paid Parental Leave for new parents to focus on family.
• Tuition Reimbursement to support your professional growth and education.
• A 401(k) plan with a company match to help you plan for your future.

At CyberCore, we are committed to fostering a supportive and enriching environment where you can thrive both personally and professionally. The salary range for this role is $110,000 - $125,000. This range is a good faith estimate that reflects various experience levels. At CyberCore, we consider multiple factors when determining compensation, including the specific role and its responsibilities, the candidate's professional experience, geographic location, education, and relevant skills.

This range is not a guarantee of salary, as final compensation may also be influenced by contractual requirements and other considerations. Equal Employment and Diversity CyberCore has, on many occasions, expressed support and commitment to the principles of diversity and equal employment opportunity.

It is CyberCore's policy to recruit, hire, train, and promote individuals, as well as administer all personnel actions, without regard to race, color, national or ethnic origin, pregnancy, age, religion, disability status, sex, sexual orientation, gender identity and expression, veteran status, genetic information or any other characteristic protected under applicable federal or state law. CyberCore will not tolerate unlawful discrimination, and any such conduct is prohibited. CyberCore is committed to ensuring that CyberCore's workforce and volunteers reflect America's diverse population.

CyberCore knows that such diversity will enrich the company with the talent, energy, perspective, and inspiration we need to achieve our mission.