Quick Overview
Job Description
From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love. Blue Nile is looking for a
Full-Time Luxury Sales Consultant who is eager for an exciting opportunity to join our retail showroom in the
Mall at Short Hills in Short Hills, NJ
. The ideal candidate understands the white glove culture and has a passion to educate customers about jewelry purchases. A
Luxury Sales Consultant at Blue Nile is outgoing, passionate and strives to help others.
The company’s customer service goal is to enhance and grow the brand connection experience for customers. Luxury Sales Consultants do this through being professional, accessible, enthusiastic, and interested in a career that creates a “Jeweler for Life” relationship with Blue Nile. Communicate the Blue Nile difference, instilling trust and confidence in our brand. Demonstrate exceptional customer service and continually develop your product knowledge to educate customers. Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience.
Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations. Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth. Consistently achieve or exceed company sales and service goals. Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer. Previous retail sales or customer service experience required. High School Diploma or GED.
Excellent interpersonal, creative problem solving, organizational and time management skills. Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems. Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons. The pay range for this role is $21.00 - $27.00 per hour. Final pay rate may vary depending on geographic region, internal equity, job-related knowledge, skills & experience, among other factors.
Additional Information: Blue Nile is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law.
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