Market Sales Manager - DUAL

We are seeking a results-driven Market Sales Manager to support the sales efforts at both our Element & AC hotels. Bring your sales, networking, and guest service skills to continue building our client base and deliver the guest experience that the our brands are known for! A successful Market Sales Manager will drive business by sharing our brand of hospitality with potential group guests. They will use their warm and professional personality to develop and build long term relationships with our key clients.

A Market Sales Manager is an expert in delivering win-win deals for the hotel and the client; their eye for detail and follow thorough will keep our customers coming back time and time again. RESPONSIBILITIES
Solicit new and existing group accounts to meet and exceed revenue goals predominately through outside sales calls, relationships, telephone solicitation, site tours and written communication/collateral. Develop/maintain knowledge of market trends, competition, and customers. Attend trade shows, community events and industry meetings.

Prepare correspondence to customers, internal booking reports and file maintenance. Finalize all books/contracts in a timely manner servicing guests through the process. Participate in revenue management call, training, and other sales-related meetings, when applicable. Pursue new clients through creative/innovative sales techniques. Qualify clients, develop proposals, and prepare contracts. Initiate and implement sales promotional programs with travel partners. Anticipate guests’ needs, respond promptly, and acknowledge all guests.

Work with other departments within the hotel to provide quality service to customers. Communicate with front desk and other necessary hotel staff on the status of group bookings. Conduct on-site tours, when needed. Follow-up on group business (pending, tentative and booked) to ensure client satisfaction and materialization at hotel. QUALIFICATIONS
Knowledge of sales process, client base, and general market knowledge. Ability to negotiate, convince, sell and influence professionals and hotel guests.

Able to develop and maintain rapport with key community contacts to ensure a visible presence in the community. Able to work in fast paced environment. Able to prioritize, organize, and manage multiple tasks. Possess proficient computer skills including knowledge of MS Office products, knowledge of brand operating systems preferred. BENEFITS
PTO with immediate accrual
Access 50% of your wages prior to payday
Discount program for car rentals, travel, entertainment, etc.

Hotel Discounts Worldwide
Health Insurance
Dental Insurance
Vision Insurance
Basic Life/AD&D and Supplemental Life Insurance
Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
Employer Sponsored Long-Term Disability Coverage
401(k) with immediate match
Double Time for Holidays Worked
Health Savings Account
Employee Assistance Program (EAP)
Dependent Care FSA