INSIDE SALES SPECIALIST

Job Description
Job Description
For more than 150 years, Morgan has been committed to offering world-class solutions for the metals industry. At Morgan, we position our customers for success by collaborating with them to enhance safety, improve efficiency, and deliver value through the world’s most advanced material handling systems—while building a better future for our employees and community.

Position Summary

Due to tremendous growth, Morgan Engineering is seeking an
Inside Sales Specialist to join our team in the
Detroit, MI area. The Inside Sales Specialist plays a critical role in translating inspection findings into detailed, accurate, and timely repair quotations. This position is responsible for reviewing completed inspection reports, identifying deficiencies, and developing actionable repair and modernization proposals for customers.

The ideal candidate combines strong technical understanding of overhead cranes with estimating expertise to ensure all recommendations are clearly defined, cost-effective, and aligned with customer needs. As an employee at Morgan, you will help us to fulfill our vision:
To challenge the possibilities of today by thinking differently.

Responsibilities
Review inspection reports and identify repair needs
Develop accurate repair and modernization quotes
Work with technicians to confirm scope, details, and requirements
Verify key information (photos, measurements, equipment data)
Prioritize safety and compliance-related repairs
Support sales team with quotes and follow-ups
Track quote activity and help improve conversion rates
Assist with customer renewals and ongoing service needs
Help drive revenue from inspection-identified repairs
Improve turnaround time on quotes
Education/Experience
Associate’s or Bachelor’s degree in Engineering, Industrial Technology, or related field preferred (or equivalent experience)
3+ years of experience in estimating, maintenance, or repair of overhead cranes or industrial equipment
Strong knowledge of mechanical and electrical crane systems
Ability to read and interpret technical drawings and inspection reports
Proficiency in Microsoft Office and estimating software (experience with ERP systems a plus)
Strong attention to detail and accuracy in cost development
Excellent organizational and time management skills
Effective communication and collaboration skills
Benefits:
Competitive wages
Comprehensive benefits package, including:
Health insurance
Dental insurance
Vision insurance
Life insurance
401(K)
401(K) matching
Paid time off
About Morgan:
For more than 150 years, Morgan Engineering has created a legacy as a world leader in material handling systems.

Through the design, production and service of large-scale industrial overhead and gantry-type cranes and mill equipment, we provide the innovative technology and engineering expertise to move our clients’ businesses forward.

To learn more about our company or apply for this position, visit
Disclaimer:
Morgan Engineering provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.