Inside Sales Representative

Position Overview
A growing organization is seeking a motivated Inside Sales Representative to develop new business opportunities through phone, email, LinkedIn, and follow-up outreach. This role focuses on identifying, qualifying, nurturing, and transitioning sales opportunities while maintaining accurate CRM records and supporting overall sales growth. The ideal candidate is organized, professional, comfortable communicating with prospects, and able to manage a consistent follow-up process

Key Responsibilities
Prospect for new business through calls, email, LinkedIn, follow-ups, and appointment scheduling
Review, organize, verify, and prioritize leads
Qualify opportunities and move leads through the appropriate sales stages
Maintain accurate CRM records, including conversations, notes, status, ownership, and next steps
Research and verify contacts and companies as needed
Maintain an accurate and up-to-date sales pipeline
Track follow-ups, appointments, activity, and weekly metrics
Communicate professionally with prospects and ensure timely follow-up
Escalate pricing, technical, accounting, purchasing, customer service, or management matters as appropriate
Support the sales team by developing qualified, actionable opportunities
Qualifications
Strong verbal and written communication skills
Comfortable with phone-based prospecting and outbound sales activity
Strong organization, follow-up, and time-management skills
Ability to maintain accurate CRM records and follow established workflows
Strong attention to detail and ability to manage multiple leads and follow-ups
Professional approach to customer and prospect communication
Ability to work independently while collaborating with the sales team
Willingness to learn products, sales processes, and CRM systems
Compensation & Benefits
Base salary: $55,000–$65,000 annually
Commission: 2% of sales
New Account Bonus: $500 when a representative brings in a new account or reactivates an account that has not ordered in 3 years, once $10,000 in sales is reached
Full-time position
Additional benefits will be discussed during the interview process
About the Organization
The organization provides packaging products and solutions to customers and supports a growing sales operation through structured prospecting, lead development, and customer relationship management

EEO Statement
Topaz HR is an

Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We value and are committed to creating an inclusive environment for all employees
Please Note
Topaz HR is conducting this search on behalf of one of our clients. Additional details regarding the company, leadership team, and operational structure will be shared with qualified candidates during the interview process. All hiring decisions will be made directly by the employer.