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D365 CRM App Support Specialist

Axiom TechnologiesSydney, New South Wales🇦🇺Australia

Why this role stands out

This hybrid D365 CRM App Support Specialist role at Axiom Technologies offers fantastic career growth potential as you'll provide crucial Level 2 support for CRM and ERP systems, with opportunities to expand into commercial applications. You'll thrive here if you possess strong analytical skills and a proactive attitude towards learning, especially with your D365 CRM exposure and potential to develop into a key technical support resource. This is an excellent opportunity to advance your skills in a dynamic environment, so don't hesitate to apply!

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationSydney, New South Wales, Australia
CRMERPMoodleStakeholder Management

Job description

Resource skills that may fit well above the objective:

  • D365 CRM tech knowledge & exposure
  • Tech BA experience would be an advantage ( someone who have had worked on business processes & mapping or have the right attitude to learn and analyze)
  • Analysis skills (this is important to assist queries from end-user )
  • Knowledge of Dataverse or the backend of Microsoft Dynamics would be an advantage not mandatory.
  • Working in a support environment would be an advantage.
  • Stakeholder Management
  • Team player
  • Further possible roadmap for this resource - To ongoing act as Level 02 support for CRM, and ERP systems including extending tech support to commercial apps like EAP portal, Moodle, and Divvito (maybe at level 01 or 02 depending on the skillsets and interest to learn).

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