Subcontractor Support Officer

Make the difference that matters

Downer is proud to partner with Homes Victoria to deliver property maintenance services that support safe, well-maintained social housing and stronger communities across Victoria. Together, we help ensure critical and infrastructure services are at their best when communities need them most.

We have an opportunity for a SDP Support Officer to join our Homes Victoria team. In this role, you will support subcontractor governance, performance monitoring and value-for-money outcomes across the contract. Your work will contribute directly to accurate governance, effective supplier support and reliable reporting for Homes Victoria and the communities we serve.

What You’ll Do

This role offers a broad scope, with key responsibilities including:

• Maintain accurate SDP records including certifications, insurances, compliance documents and panel registers.
• Assist with collection, validation and tracking of SDP performance and compliance information to support reviews and corrective actions.
• Support benchmarking, market testing and panel review activities by collating pricing, performance and market data.
• Coordinate routine communication with SDPs, including information requests, documentation follow-ups and meeting support.
• Prepare schedules, registers, briefing materials and summary reports to support governance forums.

What You’ll Bring

• Qualification or background in procurement, business administration, commerce or a related discipline, or equivalent practical experience.
• Experience in administrative or support roles within procurement, contract management or service delivery environments.
• Strong organisational and document control skills with high attention to detail.
• Ability to work with procurement, contractor management or document management systems.
• Basic analytical capability to support data collation and reporting with clear communication skills.

More than anything, you will bring sound judgement, a collaborative approach and a commitment to delivering accurate governance, effective supplier support and reliable reporting for our customer and the communities we serve.

Why Downer?

At Downer, the work you do matters. We deliver and support essential services and infrastructure that people and communities rely on every day. When you join us, you will be supported to grow, contribute to something meaningful and shape a future that works for you.

Support you can count on

Safety comes first. You will be part of a team that looks out for each other, with practical support and benefits to help you thrive at work and outside it.

• Training and development to build your capability and support your career.

• Employee Assistance Program providing professional support for you and your family when you need it most.

• Perks@Downer, including healthcare discounts and savings across a range of everyday purchases.

• A strong focus on safety, wellbeing, inclusion and working together as one team.

Be part of something big

Across government, health, education, defence, social housing and essential facilities, our people help deliver services that matter to millions. Your skills and experience will help keep essential services running and communities thriving.

Shape your future

Whether you want to deepen your expertise, move into leadership or take on a new challenge, you will have access to opportunities across teams, projects and locations to shape a career that works for you.

Make your next move matter. Apply today and bring your skills, experience and perspective to work that makes a genuine difference. If you need support or adjustments during the recruitment process, let us know so we can help you put your best foot forward.