Account Representative

At Texas Children’s Hospital, our mission starts with our people. Guided by our HEART values—Humility, Excellence, Accountability, Respect, and Trust—we strive to create a workplace where teammates feel valued, supported, and empowered to do their best work every day.   As an Account Representative, you will follow-up on aged accounts receivable to help ensure continuity of cash flow and to help secure resolution of account balances. We need someone who has knowledge of government, commercial and managed care reimbursement guidelines.

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Job Duties & Responsibilities
•    Initiates contact with guarantors/third party payors to collect on outstanding receivables
•    Reviews, monitors and maintains accounts receivable at an acceptable level
•    Ensures that all Third-Party Payor claim filing deadline appeals are submitted timely and efforts to resolve claim denials for timely filing are exhausted prior to submitting as a write off or patient responsibility
•    Maintains Accounts Receivable by following established Departmental Policy & Procedures, Workflow, and Departmental Goals

Requirements
•    High School Diploma or GED
•    A minimum of two (2) years revenue cycle experience
•    Knowledge of government, commercial and managed care reimbursement guidelines
•    Familiarity with all federal, state and local legal aspects of collection activities
•    Ability to communicate effectively both oral and written and good interpersonal skills