Why This Role Stands Out
As a Senior ServiceNow CBDB Architect, you will drive innovative solutions across diverse platforms, offering significant opportunities for professional growth and skill development in a hybrid work environment. This role is perfect for a seasoned architect who thrives on translating complex business needs into scalable, impactful technical strategies within a reputable organization. You'll have the chance to shape key ServiceNow modules and gain exposure to various technology domains, so we encourage you to apply.
Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
Dallas, TX, United States
Posted
Yesterday
OracleSOAPAzureJavaScriptREST
Job Description
Responsibilities:
- Architect and deliver scalable ServiceNow solutions across WSD, EAM, ITSM, CMDB, ITAM, and integrations.
- Lead solution design workshops and translate business requirements into technical architecture and implementation roadmaps.
- Design and govern Workplace Services including:
- Space Management
- Reservation Management
- Workplace Visitor Management
- Workplace Case Management
- Employee Experience workflows
- Design and implement Enterprise Asset Management capabilities including:
- Asset lifecycle management
- Preventive and corrective maintenance
- Work order management
- Inventory and spare parts management
- Vendor and contract integrations
- Define enterprise data architecture, integration strategy, and platform governance.
- Create HLD, LLD, architecture diagrams, and technical design documents.
- Lead architecture reviews, code reviews, and platform health assessments.
- Mentor developers, consultants, and technical leads across ServiceNow engagements.
- Collaborate with enterprise architects, business stakeholders, and delivery teams to ensure successful project outcomes.
- Drive platform modernization, upgrades, and adoption of ServiceNow best practices.
Required Skills
ServiceNow Expertise
- ServiceNow Architecture & Platform Governance
- Workplace Service Delivery (WSD)
- Enterprise Asset Management (EAM)
- ITSM, ITAM, CMDB, CSDM
- Service Portal / Employee Center
- Flow Designer & Integration Hub
- UI Builder & Workspace Framework
- Performance Analytics & Reporting
Technical Skills
- JavaScript, Glide APIs, Script Includes
- Business Rules, Client Scripts, ACLs
- REST/SOAP Integrations
- MID Server
- Azure, SAP, Oracle, Facilities Systems Integrations
- Data Migration and Transformation
Preferred Certifications
- ServiceNow CSA
- CAD
- CIS-ITSM
- CIS-ITAM
- CIS-Discovery / CIS-Service Mapping
- Certified Technical Architect (CTA) – Preferred
- WSD and EAM implementation experience preferred
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