Senior Forward Deployed Engineer, Operate

About the Role

Join a healthtech team delivering production AI agent systems for healthcare and life sciences organizations. You will own technical delivery from early discovery through implementation and ongoing support, while bringing lessons from client deployments back into reusable platform capabilities.

What You'll Do

• Lead client engagements from pre-sales demonstrations and requirements gathering through architecture, integration, launch, and post-launch support.

• Design and build production AI agent systems that integrate with healthcare platforms such as EHRs, claims systems, specialty pharmacy tools, and CRMs.

• Run technical working sessions and present solutions to executive and technical stakeholders.

• Make independent decisions about architecture, tools, integration scope, and implementation tradeoffs.

• Share deployment insights with product and engineering teams to inform platform improvements and reusable components.

What We're Looking For

• Five to fifteen years of software engineering experience, with a record of delivering customer-facing production systems end to end.

• Experience owning client delivery across pre-sales, scoping, implementation, and post-launch integration, with strong communication and presentation skills.

• Healthcare or life sciences expertise, such as health insurance, patient services, specialty pharmacy, clinical operations, or HIPAA compliance.

• Ability to design end-to-end system architectures and create clear architecture diagrams.

• Fluency in Python, JavaScript or TypeScript, Node.js, Next.js, and React, plus cloud infrastructure experience with AWS or GCP.

• Experience with data and machine learning pipelines, including ETL/ELT, document ingestion, or unstructured data; familiarity with production LLM systems and AI agents is valuable.

• Must be a US citizen or Green Card holder.

Compensation & Benefits

Base salary: $170,000 to $205,000 annually. Visa sponsorship is not available.

Location

Remote within the United States. Primary location: New York, United States.