General Manager eCommerce & Marketing - Supercheap Auto

Why Join Super Retail Group & Supercheap Auto?

Join one of Australia's leading retail groups and help shape the future of an iconic brand. This is a rare opportunity to drive brand, customer, digital and eCommerce growth at scale, influence enterprise-wide strategy, and make a lasting impact within a business known for its strong culture, innovation and growth ambition.

The Opportunity

At the centre of Supercheap Auto's growth strategy, you'll lead brand, customer, marketing and eCommerce performance. Partnering with the Managing Director and Executive team, you'll shape future growth through digital innovation, customer engagement, loyalty, AI and market-leading experiences.

What You'll Be Responsible For

• Strategic Growth & Transformation - Shape and execute Supercheap Auto's future growth agenda, balancing long term brand equity with commercial performance while driving innovation through digital, AI and emerging technologies.
• Brand & Marketing Leadership - Strengthen the Supercheap Auto brand through compelling marketing, customer led storytelling and integrated campaigns that grow awareness, consideration, advocacy and market share.
• eCommerce, Digital & Commercial Performance - Lead profitable growth across both physical and digital channels by optimising digital trading, customer acquisition, conversion, retention and omnichannel experiences. Drive commercial retail outcomes through a customer led approach, leveraging data, insights and technology to maximise sales, profitability and market share.
• Customer & Loyalty Growth - Champion the voice of the customer through insights, segmentation and engagement strategies that increase loyalty, retention, customer lifetime value and long term business growth.
• Customer Experience & Innovation - Create seamless and differentiated customer experiences across every touchpoint by connecting brand, customer and commerce through personalisation, automation and continuous innovation.
• Leadership & Capability Building - Lead and develop high performing teams across Brand, Marketing, Customer and eCommerce, fostering a culture of innovation, accountability, collaboration and commercial excellence.
• Commercial Retail Growth - Drive sustainable commercial outcomes across both physical and digital channels, balancing revenue growth, customer experience, market share and profitability through data led decision making and omnichannel execution.

About You

You are a commercially astute executive who combines strategic vision with a passion for customers, brands and growth.

You bring experience leading complex, customer centric businesses and have a proven ability to build brands while delivering meaningful digital and commercial outcomes.

What You Bring

• Enterprise Leadership Excellence - Significant executive leadership experience across brand, marketing, customer, eCommerce and digital functions.
• Proven Growth & Brand Building Success - A strong track record of growing consumer brands and delivering measurable business performance.
• Customer & Marketing Expertise - Deep expertise in brand strategy, integrated marketing, media, partnerships and customer engagement.
• Digital Commerce & Customer Experience Leadership - Experience leading eCommerce, digital, customer experience and loyalty functions.
• Commercial Acumen & P&L Ownership - Strong commercial capability, including P&L accountability, investment decisions and value creation.
• Innovation & Future Focused Thinking - A passion for innovation, transformation, emerging technologies and the future of retail.
• Executive Influence & Stakeholder Impact - Exceptional ability to influence, build alignment and manage senior stakeholder relationships.
• Inspiring Leadership & Execution at Scale - Proven ability to engage teams around a compelling vision and drive high performance outcomes.

Ready to make your mark?

This is a rare opportunity to lead a significant growth agenda across brand, customer, digital and eCommerce while contributing to the success of one of Australia's leading retail groups.

Applications Close:

Friday 02 October

Our Culture of Inclusion:

Super Retail Group is proud to be an equal opportunity employer.We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.