Infrastructure Engineer

Job Title: Infrastructure Engineer (Contract)
Location: Remote
Overview:
Our customer is seeking two Infrastructure Engineers to join their IT Infrastructure team on a 3-month renewable contract.
These engineers will provide hands-on support for break/fix activities, vulnerability remediation, general infrastructure
maintenance, and service desk operations while the internal team focuses on ongoing projects. This is a fully remote
position.
Responsibilities:
Perform day-to-day break/fix support across servers, networks, storage, and web server environments.
Troubleshoot and resolve hardware, OS, application, and web server issues in hybrid environments (on-prem and
cloud).
Support vulnerability remediation efforts, including patching, configuration updates, and security hardening.
Monitor system performance and availability to maintain uptime and reliability standards.
Provide service desk support, including ticket triage, escalation, and user communication.
Collaborate with internal IT teams to document issues, resolutions, and process improvements.
Provide support for Windows Server, Active Directory, and virtualization platforms (VMware, Hyper-V).
Assist with networking tasks such as switch configuration, connectivity troubleshooting, and firewall rule updates.
Ensure compliance with organizational security policies and industry best practices.
Support MS 365 administration, Azure Virtual Desktop, device imaging, Intune management, and Azure
administration.
Utilize low-code/no-code platforms for process automation and workflow improvements.
Qualifications:
5+ years of experience in IT Infrastructure or Systems Engineering roles.
Strong troubleshooting and problem-solving skills in Windows Server, Active Directory, DNS/DHCP,
VMware/Hyper-V, web servers.
Experience with vulnerability management and patching tools (e.g., Qualys, Nessus, WSUS, SCCM).
Familiarity with network fundamentals (Cisco or equivalent experience preferred).
Service desk or end-user support experience is a plus.
Understanding of security and compliance requirements in financial or regulated environments is a plus.
Excellent communication and documentation skills.
Ability to work independently and collaboratively in a fast-paced, remote environment.
Experience with MS 365, Azure Virtual Desktop, Intune, and device imaging.
Exposure to low-code/no-code platforms for automation is preferred.
Preferred Certifications (a plus):
Microsoft Certified: Windows Server or Azure Administrator
CompTIA Security+
VMware Certified Professional (VCP)
Cisco CCNA
Experience with Azure no-code / low-code platforms, automation frameworks, or GlobalScape solutions