Night Concierge

Night Concierge | Greater London, United Kingdom | Hybrid

This employer is seeking a professional and personable Concierge to join their team, acting as the welcoming face of a prestigious development. The role focuses on delivering outstanding customer service and ensuring a safe, secure, and pleasant environment for residents and visitors, operating on a night shift rota.

The Role

• Provide a warm, professional welcome to all residents and guests.
• Conduct regular building checks to ensure communal areas are clean and secure.
• Handle queries, complaints, and emergencies with calm and courtesy.
• Monitor CCTV and manage visitor access.
• Manage deliveries and post in line with company procedures.
• Proactively address cleaning and maintenance issues.

What You'll Need

• Previous front-of-house experience in a residential or hospitality setting.
• Excellent customer service and communication skills.
• Ability to remain calm, courteous, and professional under pressure.
• Strong organizational skills and attention to detail.
• Honesty, reliability, punctuality, and a professional presentation.
• Ability to use initiative and prioritise workload effectively.

What's On Offer

• 27 days holiday plus all Bank Holidays (pro-rata for shift roles).
• Comprehensive Healthcare cashback plan including dental, physiotherapy, and remote GP services.
• Sponsorship for study and professional qualifications, including study days.
• Pension scheme with matched contributions and life assurance.

Apply via Haystack today!