Senior Application Services Specialist

About the Role

The Senior Application Services Specialist helps Charter Hall's people do their best work by making the systems behind our day-to-day operations reliable, connected and easy to use. The role supports applications and services underpinning core business processes, property operations and facilities management, ESG management, customer relationship management and reporting. Working across integration, automation, low-code, data and reporting services, you will help connect work across the value chain, support the reduction of repetitive effort and strengthen governance. This includes capabilities delivered through Workato and Microsoft technologies such as Power Platform, Sustainability Manager, Dynamics365Sales and Fabric. The focus is not the technology itself, but how it helps our people work efficiently, manage risk, service our customers and make better decisions. You will join a high performing Digital & Data team with the opportunity to collaborate across the business, improve important services and shape better ways of working. The role suits someone who is curious, collaborative, proactive with sound judgement and a drive to continuously improve how things work.

Key Responsibilities

• Own and support critical business applications, ensuring they remain reliable, secure and fit for purpose across operational technology and business services.
• Resolve issues and improve service performance, leading incidents through to resolution, identifying root causes and reducing recurring problems.
• Connect systems, data and processes, supporting integrations, automation and reporting capabilities that improve efficiency and decision making across the business.
• Partner with stakeholders to simplify ways of working, translating business needs into practical platform enhancements and low code solutions.
• Strengthen governance and continuous improvement, maintaining strong controls, data integrity and platform security while identifying opportunities to enhance services and reduce manual effort.

Benefits that Matter

• Wealth: Short and long-term incentives, salary continuance and crisis insurance, employee securities and salary packaging.
• Family: 20weeks paid primary carers leave, 10weeks secondary carers leave, parental transition support, school holiday programs.
• Well being: Sonder 24/7 EAP, Tuesday breakfasts, wellbeing leave, WELL accredited workplaces and AIA Vitality.
• Learning: On the job experiences, 24/7 online learning, mentoring and coaching.
• Leave: Birthday leave, purchased leave, volunteer leave, career breaks, fertility leave, and wellbeing leave.
• Community: Pledge1%, volunteer leave, workplace giving and dollar matching.

Why Charter Hall

As Australia's leading diversified property funds manager, we bring together scale, expertise and a strong performance track record to deliver for our investors. What sets us apart is our active approach - managing funds, assets, leasing and development across Office, Industrial & Logistics, Retail, Diversified and Social Infrastructure to unlock long term value. We're always looking ahead, exploring new ways to connect people, capital and opportunity. Backed by an entrepreneurial, collaborative and customer focused culture, Charter Hall is a place where talented people can step up, contribute and make an impact.

The Place for Talent - Charter Hall

Charter Hall is Australia's leading fully integrated diversified property investment and funds management group. We use our expertise to access, deploy, manage and invest equity across core real estate sectors - Office, Industrial & Logistics, Retail and Social Infrastructure - giving you exposure to the whole value chain. This business model is unmatched in our industry. With partnerships and financial discipline at the heart of our approach, we create and invest in places that support growth - for our people, customers and communities.

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