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Siebel CRM Administration & Production Support

Promantis IncNew York, NY🇺🇸United StatesPosted 25 Aug 2026

Why This Role Stands Out

This role offers a fantastic opportunity to deepen your expertise in Siebel CRM administration, managing critical production environments within a reputable manufacturing company. You'll thrive here if you possess strong Siebel, Linux, and Oracle SQL skills and enjoy hands-on problem-solving, so consider applying to advance your career.

Quick Overview

Seniority
Mid Senior
Work mode
On Site
Location
New York, NY, United States
Posted
2 weeks ago

Job Description

Summary
Siebel Administrator and Support resource to take over administration and production support of its Oracle Siebel CRM environment. The ideal candidate will have strong hands-on experience with the latest versions of Oracle Siebel CRM, together with a solid background in Linux server administration and Oracle SQL.
The administrator will own the setup, configuration, patching, monitoring, and troubleshooting of Siebel environments across Development, Test, and Production; support end users; diagnose and resolve production incidents; and maintain the interfaces between Siebel and external systems.
 
Siebel CRM 
Strong experience with Siebel CRM architecture.
Siebel Server, Gateway, and Enterprise Server.
Installation, configuration, and patching of Siebel environments

Operating System 
Linux server administration

Web Servers 
Apache and Tomcat

Database 
Oracle Database
SQL skills — query writing and troubleshooting

Tooling 
Siebel Tools
Siebel Migration tool
SSL certificates
 
Core Responsibilities
Environment Management
Set up and maintain Siebel environments across Development, Test, and Production.
Install, configure, and patch Siebel environments.
Administer Siebel Server, Gateway, and Enterprise Server components.
Manage SSL certificates across Siebel environments.
Perform migrations between environments using the Siebel Migration tool.
Performance & Monitoring
Monitor Siebel environment performance and system health.
Perform performance tuning across the Siebel stack.
Maintain and execute backup and recovery processes.
End User & Production Support Support end users of the Siebel CRM application.
Handle production incidents through to resolution.
Maintain documentation and support process management.
Troubleshooting
Diagnose and resolve server crashes.
Diagnose and resolve object manager issues.
Diagnose and resolve integration failures.
Perform log analysis and drive issues to resolution.
Integration & Middleware (Preferred)
Experience with web services — SOAP and REST.
Experience with middleware tools such as Oracle SOA Suite and MuleSoft.
Understanding of the interfaces between Siebel and external systems.
Soft Skills
Problem-solving and analytical thinking.
Ability to handle production incidents under pressure.
Communication skills — working with both business and technical teams.
Documentation and process management.
Certifications (Nice to Have)
Oracle Siebel CRM certifications.
Oracle Database or Middleware certifications.
 

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