Business Analyst

Business Analyst

• 2 years Maximum-Term, Full-Time
• $108,061 plus 15% superannuation
• Location - Canberra City

Are you a curious problem-solver who enjoys working with stakeholders to understand business needs and deliver practical technology solutions? We are seeking a Business Analyst to join our Technology team and play a key role in supporting and delivering technology initiatives across ActewAGL's Retail business.

About the Role

Reporting to the Business Analysis Manager, you will work with business stakeholders and technology teams to gather and document requirements, scope work, and support the delivery of technology initiatives across the Retail business. You will also contribute to production support activities and help ensure business processes and requirements are clearly defined and understood.

Key responsibilities include:

• Gathering and documenting business, functional and non-functional requirements.
• Analysing business requests and assisting with the scoping of work.
• Documenting current and future state business processes.
• Preparing and reviewing business requirements, user stories, statements of work and technical specifications.
• Providing advice and recommendations on potential technology solutions.
• Building effective stakeholder relationships across the business.
• Identifying and communicating risks, issues and impacts associated with initiatives and business decisions.
• Supporting the investigation and management of production issues.

For a full understanding of the role, responsibilities and requirements, please refer to the Position Description attached to the job advertisement

About You

To be successful, you will bring:

• Strong analytical, problem-solving and communication skills.
• Experience facilitating requirements workshops and engaging with stakeholders.
• Experience documenting business requirements, acceptance criteria and business processes.
• The ability to manage competing priorities and adapt to changing business needs.
• A degree in Business Analytics, Information Technology or a related discipline.
• At least 2-3 years' experience in a Business Analyst role.
• Experience in the energy industry, Agile/Scrum methodologies and Azure DevOps will be highly regarded but not essential.

Why Join Us?

This is an opportunity to work on meaningful technology initiatives that support our customers and business operations. You'll collaborate with a diverse range of stakeholders, contribute to continuous improvement, and be part of a team that values safety, innovation, collaboration and customer focus.

As an organisation, we're committed to supporting our people with:

• Ongoing professional development and access to LinkedIn Learning
• Discounted gym memberships and free annual flu vaccinations
• On-site physiotherapy and wellness resources
• Income protection up to 3 years
• Reward and recognition programs

Closing Date - Sunday 11 October 2026

We're an Equal Opportunity Employer and embrace a diverse, inclusive, and respective culture, where people are empowered to fulfil their potential. We welcome people with diverse skills, experiences, perspectives and backgrounds - and encourage applications regardless of gender, age, ethnicity, sexual orientation, disability.