Why This Role Stands Out
This is a fantastic opportunity to lead a critical IT support function within a leading global travel technology company, offering significant growth potential as you develop your leadership and technical expertise in a dynamic airport environment. You'll thrive here if you're a proactive problem-solver with experience managing technical teams and a passion for ensuring seamless operations for travelers. Embrace the chance to make a real impact and advance your career by applying today!
Quick Overview
Job Description
Amadeus Hospitality seeks an IT Product Support - Team Lead (Airports) to oversee frontline IT support for Amadeus Passenger Processing Solutions at Brisbane Airport. You will coordinate incidents, manage escalations, and ensure timely resolutions across kiosks, self-service devices, and biometric systems.
The role requires leading a 24/7 field team and close collaboration with the Airport Support Manager. You will supervise incident response, asset management, and service improvements while
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