Technical Sales Team Leader

Commercial Operations Team Leader

Bedford

35 - 40k

We are supporting an established B2B organisation with the appointment of a Commercial Operations Team Leader.

This is a hands-on leadership position combining people management, customer support, commercial coordination and the delivery of technically led customer requirements.

The successful person will already have experience managing direct reports and will be comfortable taking responsibility for the performance, workload and development of a small team.

Key Responsibilities for a Commercial Operations Team Leader:

Allocating workloads and managing team priorities

Supporting the preparation of customer pricing and commercial proposals

Coordinating customer requirements from initial enquiry through to completion

Working with product information, specifications and technical documentation

Reviewing more complex customer requirements and helping the team identify appropriate solutions

Liaising with customers and key internal departments

Ensuring orders, pricing information and project details are processed accurately

Coaching team members and addressing development requirements

Maintaining accurate information within internal business systems

Identifying opportunities to improve processes and customer experience

Key Skills for a Commercial Operations Team Leader:

Experience within a manufacturing, engineering, construction or similarly technical environment would be advantageous.

comfortable dealing with customer requirements that involve a combination of pricing, product information, specifications, drawings or other technical documentation.

Commercial operations

Customer account management

Sales or project coordination

Estimating or pricing

Technical customer service

Product-led B2B environments

If this above sounds like something you could get stuck into, please feel free to apply today!