Application Support Specialist

Job Title: Application Support Specialist

Location: Troy, MI — Fully Onsite 

Job Type: Contract

Job Overview

Our client's IT department, is seeking an Application Support Specialist to provide end-user PC, software, and courtroom Audio Visual support at a district court facility. The role involves troubleshooting technology issues for court staff — including judges and judicial staff — and members of the public, ensuring smooth day-to-day operations in a court environment. 

Key Responsibilities

• Respond to and resolve technical issues for court staff and the public
• Learn and support the MiFILE court document management application and other court-specific technologies
• Troubleshoot and support courtroom audio visual and recording equipment (e.g., JAVS, BIS)
• Assist users with hybrid meeting technology such as Zoom
• Step into live courtroom environments to address AV or computer issues during proceed