FL-DBPR-CTMH-Compliance Officer

Role: FL-DBPR-CTMH-Compliance Officer (810658)

Location: 8550 NW 33rd St., Suite 401, Doral, FL  33122

                  2601 Blair Stone Road, Tallahassee, FL  32399

Duration: 12+ Months

Client: Vantage/Noblesoft

End Client: State of FL

Short Description:

FL-DBPR-CTMH-Compliance Officer - ASSIGNMENT IS APPROXIMATELY 11 WEEKS IN LENGTH

 Complete Description:

FL-DBPR-Condominiums, Timeshares and Mobile Homes - Compliance Officer

CANDIDATE RESPONSIBILITIES:
** Contact constituents/complainants to discuss the details of the complaints that are filed.
**  Read state statute and compare with complaints to analyze the issue.
**  Communicating with the public, so good customer service skills are a MUST.
**  Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
**  Provide any resources or referrals, as appropriate.
**  Send a written correspondence to the complainant once approved by the supervisor.
**  Close the case out by adding the appropriate codes/activities/statues in Versa.
**  Document the actions in the OnBase system.
CANDIDATE REQUIRED SKILLS:
**  Communicate verbally and in writing appropriately
**  Read and interrupt Florida statutes 
**  Previous experience working with the public in a professional work environment
**  Exceptional organizational skills
**  Commit to the project time line