Senior Incident Manager: Lead Critical Service Restoration

Toyota Automated Logistics (TAL) is seeking an Incident Manager to lead the coordination and resolution of high-priority customer incidents across our global operations. You will act as the central point of contact, ensuring timely updates and ownership throughout the incident lifecycle.

You will drive incident timelines, communicate with customers and internal teams, and contribute to continual service improvement, with a relentless focus on service restoration and customer outcomes.