Why This Role Stands Out
Advance your career as a Support Engineer L3 at XPT Software Australia, a company known for its innovative technology and commitment to employee growth, where you'll tackle complex DNS challenges and contribute to critical infrastructure. This hybrid role offers a fantastic opportunity to leverage your deep expertise in DNS operations and Linux administration, developing new skills in a collaborative environment. If you're a seasoned professional ready to make a significant impact, this is an excellent opportunity to explore.
Quick Overview
Job Description
Must Have Skills:
5+ years of experience in DNS operations/support, with at least 2-3 years at L3 level
Strong hands on experience with BIND (open source DNS)
Deep understanding of:
DNS protocol internals
Authoritative vs Recursive DNS
TTL, caching behavior, and query resolution flow
Strong Linux/Unix system administration experience
Strong networking fundamentals:
TCP/IP, UDP
Latency and routing behavior
Nice to Have Skills:
Experience with Anycast DNS deployments
Exposure to other DNS software: Unbound, PowerDNS, Knot DNS
Automation and scripting (Shell, Python, Ansible)
Monitoring tools:
- Prometheus, Grafana, Nagios, Zabbix
ITIL processes (Incident, Problem, Change Management experience)
Requirements
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