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IT Management Analyst

Goldenpick Technologies LLCUnited States🇺🇸United States

Why this role stands out

This hybrid role at Goldenpick Technologies LLC offers a fantastic opportunity to deepen your expertise in mainframe operations and automation within a reputable company, with the flexibility of remote work. You'll thrive here if you possess strong mainframe skills and a passion for driving efficiency through advanced IT management practices. Apply now to join a dynamic team and advance your career in cutting-edge IT solutions.

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationUnited States
ELKContinuous ImprovementServiceNow

Job description

Role - IT Management Analyst
Location - Elk River, MN (OR) Chaska, MN
Shift - Night Shift Position SUN-MON-TUE, and every 3rd week, one extra day, either SAT or WED
Must-have Skills
  • Mainframe Operations
  • LPAR
  • Workload Automation
  • Mainframe Batch Processing
  • CICS
  • DB2
  • Mainframe Maintenance
  • SLA Monitoring
  • Incident Management
Mandatory Skills Description
  • 2+ years of experience supporting large-scale enterprise Mainframe environments with multiple LPARs, or a Bachelor's degree.
  • Minimum 2+ years of experience supporting workload automation requests across multiple application teams and Mainframe maintenance activities.
  • At least 1+ year of hands-on technical experience with CICS, DB2, and Mainframe infrastructure.
  • Strong understanding of batch processing, system monitoring, SLA management, incident escalation, and operational procedures.
  • Ability to work collaboratively in a mission-critical enterprise environment and comply with Data Center security requirements.
  • 3+ years of experience with ServiceNow for incident and change management and Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • ITSM certification or equivalent experience.
  • Familiarity with AI-assisted operational tools, automation, and continuous improvement practices within Mainframe environments

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