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Amazon Connect - Solution Architect _ Seattle, WA

StarTechs Inc.Seattle, WA🇺🇸United StatesPosted 9 Sept 2026

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
Seattle, WA, United States
Posted
Yesterday
GDPRHIPAA

Job Description

Title:Amazon Connect - Solution Architect

Location: Seattle,WA

Core expertise : High-level strategic design, scalability planning, and security governance of the enterprise cloud telephony ecosystem

Responsibility :

Define end-to-end cloud contact center topology for high availability and disaster recovery.

Map out integrations with ERPs, enterprise data lakes, and AI/ML services (Amazon Lex).

Ensure architecture compliance with regulatory frameworks (GDPR, HIPAA, PCI-DSS).

Lead complex legacy-to-cloud telephony migration strategies.

Perform cost optimization and cross-functional enterprise planning

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