Systems Quality Assurance Analyst

Location: Charlotte, NC Salary: $60.00 USD Hourly - $65.00 USD Hourly Description:
QA Automation & UAT Tester, Commercial Banking
We are not accepting C2C or 1099 arrangements.
Location: Charlotte, NC
Work Model: Onsite, 5 days per week initially, with potential future flexibility for 2 to 3 remote days per week
Contract Duration: 6 months, with potential for extension
Level: P4
About the Role
We are seeking an experienced QA Automation & UAT Tester to support a large-scale testing transformation initiative within a Commercial Banking environment.
In this role, you will combine hands-on test automation expertise with User Acceptance Testing (UAT), helping improve automation coverage while ensuring applications and business processes meet functional and quality expectations.
This is not a pure Automation Engineer position. The successful candidate will be comfortable developing and maintaining automated test solutions while also performing hands-on UAT, business validation, test execution, defect management, and test documentation.
Hands-on Tricentis Tosca experience is required. Candidates must be able to discuss specific projects where they have used Tosca and clearly explain their level of proficiency.
Minimum Qualifications

• 5+ years of experience in Quality Assurance, Systems Quality Assurance, software testing, or a related discipline
• 3 to 4+ years of hands-on UAT testing experience, preferably supporting Commercial Banking applications or processes
• 3 to 4+ years of significant hands-on experience developing and maintaining automated test scripts using Tricentis Tosca
• Experience converting manual test cases and testing processes into automated solutions
• Experience with QA methodologies, test planning, test execution, defect management, and test reporting
• Experience analyzing business requirements and translating them into manual and automated test scenarios
• Strong hands-on knowledge of Hogan systems and related testing
• Ability to work independently, manage competing priorities, and consistently deliver high-quality work in a fast-paced environment
• Strong communication and collaboration skills, including the ability to partner effectively with business, development, and QA teams

Testing Tools & Technologies
Candidates should have hands-on experience with test automation and test management technologies, including:

• Tricentis Tosca, required
• ALM Octane
• Selenium
• Playwright
• HyperExecute

Key Responsibilities

• Design, develop, maintain, and execute automated test scripts using Tricentis Tosca
• Identify opportunities to convert manual testing processes into maintainable automated test solutions
• Perform end-to-end UAT activities, including test planning, test case development, execution, validation, and defect tracking
• Analyze business and technical requirements and translate them into effective test scenarios and test cases
• Execute manual and automated testing across multiple applications and platforms
• Partner with business stakeholders to validate requirements, workflows, and expected outcomes
• Manage and document defects, test results, test evidence, and other testing artifacts
• Support end-to-end testing throughout the software development lifecycle
• Collaborate with development, QA, product, and business teams to support high-quality releases
• Contribute to testing transformation initiatives by increasing automation coverage and improving testing processes
• Consult on complex Systems Quality Assurance initiatives involving multiple applications, stakeholders, and business requirements

Preferred Qualifications

• ATM application testing experience
• Commercial Banking testing experience
• Experience supporting large-scale banking transformation or modernization initiatives
• Experience working across both QA Automation and UAT functions
• Demonstrated ability to operate effectively as a self-starter in a complex, deadline-driven environment

What We're Looking For
The ideal candidate is a well-rounded QA professional who can effectively bridge test automation and UAT.
You should be able to demonstrate substantial hands-on experience with Tricentis Tosca, including discussing the projects where you used it, what you personally developed or maintained, and your overall proficiency with the platform.
Strong Hogan knowledge is also important for this position, and prior ATM application testing experience is highly desirable.
Recruiter/Internal Screening Notes
Do not include this section in the external job posting.
Mandatory Screen
Tosca is a must-have. Do not submit candidates without hands-on Tricentis Tosca experience.
Before submitting, confirm that the candidate:

• Has approximately 3 to 4+ years of hands-on Tosca experience
• Has personally developed and/or maintained automated test scripts using Tosca
• Can clearly describe specific projects where they used Tosca
• Can explain how Tosca was used within the testing lifecycle
• Is prepared to rate their own Tosca proficiency and substantiate that rating with real examples
• Has experience with ALM Octane
• Has hands-on UAT experience
• Has strong Hogan system/testing knowledge
• Understands that this position requires both automation and hands-on UAT, rather than being a pure automation role

Suggested Tosca Pre-Screen Questions

1. How many years of hands-on experience do you have with Tricentis Tosca?
2. On a scale of 1 to 10, how would you rate your Tosca proficiency, and why?
3. Tell me about two recent projects where you personally used Tosca. What did you build, maintain, or execute?
4. Have you converted manual test cases or business processes into Tosca automation? Please describe an example.
5. What was your personal responsibility for Tosca automation versus the responsibility of the broader QA team?
6. How have you used Tosca alongside UAT or business validation activities?
7. What experience do you have with ALM Octane and Hogan?

Internal Candidate Notes
Keep the notes regarding previously considered candidates and prior employment situations separate from the job description and candidate-facing materials. Recruiter disposition decisions should follow the organization's applicable recruiting, compliance, and recordkeeping practices.
What I improved

• Clarity: Brought Tosca to the forefront so candidates and recruiters immediately understand it is a mandatory requirement.
• Structure: Separated minimum qualifications, preferred qualifications, responsibilities, technologies, and interview process.
• Candidate experience: Removed internal recruiting language that isn't appropriate for an external job posting.
• Screening quality: Added targeted Tosca questions designed to distinguish genuine hands-on experience from candidates who have only been exposed to the tool.
• Consistency: Resolved the original posting's mixed messaging around Tosca by making the required experience clear throughout.

Benefits Featured
Medical, Dental , and Vision Insurance is offered to qualified candidates.
Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.
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