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Full timeManufacturing

Service Technician I

Securitas TechnologyPortland, CT🇺🇸United States

Why this role stands out

You'll gain valuable technical expertise and advance your career with Securitas Technology, a globally recognized leader in integrated security solutions. This on-site role is perfect for a hands-on problem-solver eager to ensure system uptime and client satisfaction within a supportive team environment. Apply today to join a company dedicated to making the world safer and developing its talented workforce.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationPortland, CT, United States

Job description

Service Technician I | Portland, CT, United States | On-site

We're hiring on behalf of a world-leading provider of integrated security solutions dedicated to protecting, connecting, and optimizing businesses. With a global presence and a commitment to client satisfaction, this organization empowers over 13,000 colleagues worldwide to make the world a safer place. They are known for their innovative approach to health, safety, and security.

The Role

  • Respond to trouble tickets to ensure application uptime and system performance.
  • Diagnose and resolve application issues both individually and as part of a team.
  • Execute preventative maintenance tasks to maximize application availability and identify system faults.
  • Perform routine configuration changes, including user permissions and application settings.
  • Document all system modifications accurately within a digital change control tracking system.
  • Conduct end-to-end testing for upgrades and major modifications before deployment.

What You'll Need

  • High School diploma or equivalent.
  • C-5 Limited Electrical Contractor or C-6 Limited Journeyperson License is required. Must have experience installing and troubleshooting low voltage equipment.
  • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
  • Familiarity with network communications and IP addressing.
  • Experience with fire alarm systems (Bosch, Silent Knight preferred; Simplex, Notifier, Edwards, Siemens, or other commercial systems a plus). NICET certification or State Fire License is preferred.
  • Strong written and verbal communication skills, excellent problem-solving abilities, and time management skills.

What's On Offer

  • Paid company training and educational assistance.
  • Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
  • 401K with a 60% match up to 6% of salary.
  • Paid time off for vacation, holidays, and sick days.
  • Opportunity for exceptional career growth within a well-established organization.
  • Company-provided vehicle, laptop, and cell phone.

Apply via Haystack today!

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