Senior GIS Support Analyst - Contract - Hybrid

Senior GIS Support Analyst - Contract
Brooklyn, NY Hybrid

Support hours shift: Be flexible from 9 AM up to 9 PM EST and weekend on a rotational base.
Must Have Technical Skills:

• Ability to intrepid, modify and write scripts and SQL queries Apps/.Net Developer Azure Cloud Data Engineer Azure Databricks Azure Data Factory Azure logic App PowerBi Report Server Python
• account administration\ troubleshooting
• administration and testing of Enterprise GIS and Database Projects
• Application Administration
• Application Support Analyst
• ArcFM
• ArcGIS Desktop
• ArcGIS Developer
• ArcGIS > ArcMap
• ArcGIS Server administrator
• ArcGIS Server, Portal
• ESRI ArcMap
• Experience Maps
• maintenance of GIS software ArcGIS and ArcSDE

Nice To Have Skills:

• 1st, 2nd and 3rd tier support
• 2nd Level Customer Support
• Able to work independently and have good communication skills
• an accomplished Solutions Architect
• customer support
• Electric Utilities
• Energy and Utility experience
• Gas Utilities

Senior GIS Support Analyst JOB DESCRIPTION Assignment
Provide development and technical support (1st, 2nd or Tier 3 Level) to the Client ArcGIS and ArcFM based Enterprise GIS system and applications.
Take up development for minor enhancements using Python, Angular JS, ArcGIS Javascript API, ASP .net (C#).
Support Client Landbase applications including new development and troubleshooting requests.
Deploy ArcGIS Enterprise (Portal and Server) and administer ArcGIS server sites.
System monitoring and performance tuning of the systems.
Publish services and administer user roles and privileges.
Coordinate with other teams like server support, security, DBA etc
Support hours shift: Be flexible from 9 AM up to 9 PM EST and weekend on a rotational base.

Required Skills/Experience
5-10 years of experiences of administration, support, and development ArcGIS applications
5-10 years of experiences in administrating and supporting ArcFM applications
Development and coding experiences using Python, Angular JS, ArcGIS Javascript API, .Net (C#).
Experiences in deploying ArcGIS Enterprise (Portal and Server) and administer ArcGIS server sites.
System monitoring and performance tuning of the systems.
Publish services and administer user roles and privileges.
Ability to Coordinate with other teams like server support, security, DBA etc
Ability to understand requirements and support team and share best practices/lessons learnt.
Provide status of the tickets to the client SME.
Trouble shooting and problem resolution to issues reported by end users of the enterprise applications.

Additional Skills
Utility Experience (Plus): Leverage utility industry experience to enhance GIS solutions and contribute to industry-specific initiatives.
Windows servers knowlege and experiences
FME Experience: Work closely with FME Suite for GIS Landbase activities, ensuring accuracy and efficiency.

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