Change Manager

RESPONSIBILITIES

Kforce has a client that is seeking a Change Manager in New Albany, OH.

Key Responsibilities

Change Planning & Execution (ADKAR):

• Own full ADKAR lifecycle: impact, risk, communications, training, adoption
• Conduct change impact and readiness assessments
• Identify risks/resistance and execute mitigation plans
• Own training strategy and deliverables (course outlines, curriculum, and training documentation)
• Deliver all change artifacts (comms, stakeholder plans, adoption tracking)

Agile Delivery Integration:

• Align change work to Agile lifecycle (design, build, test, release, adoption)
• Embed change activities into project plans and sprint cycles
• Partner closely with product, tech, and project teams

Stakeholder Alignment & Communication:

• Clearly articulate the -why- behind changes
• Build alignment across business + technology stakeholders
• Translate complex topics into clear, executive-ready storytelling (e.g., PPTs, comms)
• Drive engagement and buy-in at all levels

Strategic Thinking & Business Alignment:

• Connect change efforts to business outcomes, operating model, and future state
• Identify adoption risks and influence solution/design improvements
• Monitor adoption metrics and adjust plans to improve outcomes

Leadership & Influence:

• Coach leaders and teams through change
• Influence without authority across cross-functional teams
• Act as a trusted partner to both technologists and functional leaders

REQUIREMENTS:

• 3-5 years of change management experience (non-negotiable)
• Proven experience executing end-to-end change (ADKAR or similar)
• Experience supporting enterprise technology or transformation initiatives
• Strong problem-solving and strategic thinking skills
• Strong communication and executive storytelling skills
• Ability to build relationships and drive alignment across stakeholders
• Ability to operate independently in a fast-paced, ambiguous environment

Preferred Qualifications (Nice-to-Haves)

• Change management certification (e.g., Prosci)
• Experience working in Agile / product delivery environments
• Exposure to large-scale digital, data, or AI transformations

Success Measures:

• High adoption and effective use of new tools/processes
• Strong stakeholder alignment and positive feedback
• On-time delivery of change plans and deliverables
• Measurable improvement in adoption, engagement, and business outcomes
• Ability to proactively identify and mitigate adoption risks

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer.

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